Management Project

Innovative, results-driven Learning Technology Solution Specialist with experience impacting corporate performance by designing educational models for e-Learning training and instructor-led courses across diverse industry sectors. Conducts business analysis to assess learning needs and elicit requirements, and creates digital media instructional solutions to meet them. Develops Flash/AS3 interactions, exhibits expertise in programming and database technologies, and leads projects, including Learning Management System customization and upgrades. Manages vendor evaluations and solution selection. Builds key relationships with senior management, and IT personnel to enhance organizational knowledge management in alignment with business objectives.

e-Learning Development • Strategic Business Analysis • Instructional Design • Project Management

Online Assessment Solution • Flash/AS3 Development • Curriculum Development • Programming • Database

Management / Authoring Tools Implementation • Reporting • Management / IT Relationship Building

ActionScript3 • XML • jQuery • JavaScript • HTML • CSS • Flash • Captivate • Questionmark

Visio • MS Project • MS Office • Photoshop • Illustrator

PROFESSIONAL EXPERIENCE

INTUITIVE SURGICAL, Sunnyvale, California • 2011-Present

Manufacturer of robotic surgical systems, including the da Vinci Surgical System.

Senior Instructional Designer

Conducted needs analysis to create outline and storyboard for e-Learning courses. Improved curriculum quality by establishing eLearning courses with extensive learning interactions and complex assessment question types. Conducted mobile solution evaluations for the company’s sales force.

Major Achievements:

• Developed media and audio capable Flash/XML frameworks for eLearning courses.

• Researched, selected, and implemented a CAST training online assessment solution.

• Served as sales group representative during a Learning Management System (LMS) upgrade project.

• Enabled Flash/ActionScript interactions through development of Captivate Widgets.

• Produced videos using Final Cut Pro to train the sales force on robot simulators.

GENENTECH, South San Francisco / Vacaville, California • 2005-2011

A leading biotechnology corporation.

Manager of Training Tools and Technology - South San Francisco (2007-2011)

Used technology to drive innovation, gain efficiency and increase synergies within the manufacturing training network. Held accountability for learning tools and technologies across the manufacturing learning and development functions. Successfully collaborated with other Learning & Development and IT departments. Stayed abreast of learning technology trends as they applied to the learning network. Developed and implemented tools and technology processes and best practices. Project managed all implementations.

Major Achievements:

• Conceived, designed, developed and deployed a workflow management tool throughout 6 PROP Learning Network sites while overseeing project progress and delivery as well team activities.

• Led development and implementation of Questionmark assessment software.

• Actualized the vision and scope, performed requirements analysis and early vendor appraisal for the Learning Content Management System.

• Developed a document repository management content solution for network-wide training materials.

GENENTECH (continued)

Instructional Designer - Vacaville (2005-2007)

Drove the development and implementation of a departmental rapid e-Learning strategy, and collaborated with the Learning Network to institute online development standards and authoring tools.

Major Achievements:

• Played a key role as Product Manager for the development and implementation of a request-to-completion project tracking application, owning responsibility for numerous successful department adoptions by marketing the application.

• Led numerous projects, including the conversion of 8 instructor-led courses to web-based training applications.

• Facilitated web site maintenance through the development of a content management system.

• Served as a member of the director-level committee tasked with advancing knowledge management across the enterprise.

BECHTEL, San Francisco, California • 2001-2005

The largest construction and engineering company in the United States.

Instructional Developer

Developed leading-edge interactive e-Learning courses for online training utilizing Flash and ActionScript. Performed Learning Management System (LMS) programming customizations using server-side JavaScript. Produced LMS reports, employing SQL with Oracle database, as well as Business Objects software.

Major Achievements:

• Acted as Project Lead for a large Learning Management System upgrade, creating specifications for user interface that included dynamic data-driven hierarchical expansion menus for business unit competency listings.

CAMBRIDGE TECHNOLOGY PARTNERS, San Francisco, California • 2000-2001

Leading consulting firm providing complex technology-based solutions.

Web Developer

Provided client project web solutions as a team member for accounts that included Agilent Technologies and Vodafone.

Major Achievements:

• Delivered clean, dynamic web pages from comps and wireframes.

EDUCATION

Master of Business Administration • St. Mary’s College, Moraga, California

Bachelor of Arts in Information Technology • University of Phoenix, Phoenix, Arizona

Associate’s Degree in Occupational Studies • Culinary Institute of America, Hyde Park, New York

PROFESSIONAL DEVELOPMENT

Project Management Certificate • University of California, Santa Cruz

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