Sales Customer Service
Resume:
Daisy Aguirre
***** ********* **. #******** *****, CA 92841 Tel 714-***-****
*******.*******@*****.***
Objective
I have acquired over 4 solid years work experience in the retail industry, implementing procedures, achieving company objectives. I found my previous positions challenging yet the most rewarding. The professional experience obtained has encouraged me to pursue my career endeavors further.
Experience
Sheraton – Starwoods Inc. Garden Grove, CA
Front Desk – Guest Relations 01/2011-Present
Manage guest request, reservations, cancellations, check in/out and answer multiple phone lines simultaneously
Troubleshoot Systems and simulate occupancy reports throughout the day
Cash drawers and sales management responsibilities
Knowledge of tourist attractions and local businesses to assist guest with their needs
AMC Theatres Orange, CA
Supervisor 05/2006-10/2010
Oversee guest relations, box office, concession, film operations, security and janitorial along with customer service.
Cash drawers and sales management responsibilities included; light bookkeeping and safe management responsibilities
New Hire interviews and performance reviews, facilitated & instructed hands on training
Troubleshoot Systems and simulate reports revenue; profit and loss reports daily
Compiled organize & process data entry for Radiant Systems
Answer multiple phone lines, fax, copy, purchase & replenish office supplies and location logistics
The Childrens Place Orange, CA
Sales 03/2009-03/2010
Merchandising and sales floor presentation and rotation
Perform inventory audit procedures in addition to loss prevention task
Cashiering; completing sales transactions and balancing cash drawer accurately
Customer’s service: guest relations and assisting with shoppers needs
Compile, organize data, & process the data entry for accounting data base
Education
Westwood College Anaheim, CA
Associates of Arts in Criminal Justice August 2007
Santa Ana High School Santa Ana, CA
High School Diploma June 2007
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