Customer Service Technician

Lisanework A. Getahun

**** ********* **** *** ** ● Reston Virginia 20190

Cell 571-***-**** ● pof2oz@r.postjobfree.com

Home 703-***-****

OBJECTIVE:

Seeking to find Soldered Electrical and Electronics Assemblies position in Electronic Technology to improve myself and company benefits by giving excellent service and great performance.

SKILLS:

• Reading and interpreting schematics and wire diagrams.

• Utilizing millimeters and oscilloscopes.

• Fundamentals of proper soldiering technique for wire and terminal, through hole, surface mount, and inspection. (IPC JSTD-001) Certified.

• Use electronic test equipment and analyzers to perform measurements in electronic circuits.

• Maintaining a high level of safety and following practices and procedures that is in place.

• Oral and written communication skills.

• Able to work efficiently.

• Very much interested to work in technical environment.

• Using Auto CAD software in 2D.

• Using multism software.

WORK EXPERIENCE:

March2012 – May2012 (Temporary) BURGESS AND NIPLE Chantilly, VA

Construction Material Lab-Technician

• Performed laboratory test in soil, concrete, and masonry; and generated test data reports.

• Testing experience in concrete compressive strength, soil classification, Standard/Modified Proctors and other basic geotechnical related tests.

• Occasionally performed field testing and inspections including soil compaction and concrete field testing on different types of projects

• Performed initial test data interpretation and prepared test reports using a PC

• Writes clear, concise, non-routine daily reports

• Collects data without supervision

• Reads and interprets plans and specifications for civil, structural, environmental projects

• Maintain equipment operation and calibration.

Sept 2010 –Dec 2011 METROPOLITAN HEALTH CARE SERVICE Vienna, VA

Valet Attendant & Customers Greeting

• Responsible to safely park and retrieve guests' vehicles while safeguarding customer vehicles.

• Assessment and documentation of any vehicle damage prior to taking possession of any vehicle.

• Hand out parking tickets to guests/patients upon entry to the valet area.

• Operate vehicles in accordance with all applicable laws and ordinances.

• Make customer service, care and satisfaction the priority in every interaction by

greeting all guests/patients with a welcoming and farewell smile, and good eye contact.

• Being courteous and helpful to all guests/patients.

July 2010 – Aug 2010 ECS MIDDLE ATLANTIC Consult & Design Chantilly, VA

Construction Field technician

• Soils – In-place density testing using nuclear density gauge or sand cone methods, Proctor [moisture density], Atterberg limits, and sieve analysis methodology.

• Sampled and performed sieve analysis for aggregates

• Concrete/Grout/Masonry Sampled and visual observation, performed air content and slump tests, testing compressive and flexural strength, taking tests of mortar and grout, and obtained core samples.

• Sampled and performed asphalt HMA [hot mix asphalt] tests in field using nuclear density gauge.

• Report the result to the consultant and designer.

May 2007 – Jan 2010 BYTA CONSTRUCTION Addis Ababa, ETHIOPIA

Site Engineer

• Leading the construction activity.

• Controlling the site and

• Set out the building based on the design.

CERTIFICATION:

• IPC JSTD-001 Soldered Electrical and Electronic Assemblies

• WACEL Concrete Level one Technician

• WACEL Soil Level one Technician

• Unarmed Security Officer Alarm Respondent

EDUCATION:

Sept 2002 – Aug 2006 ADDIS ABABA UNIVERSTY Addis Ababa, ETHIOPIA

• Associate of Science Degree in Civil Engineering

June 2010 – May 2012 ITT TECHNICAL INSTITUTE Chantilly, VA

• Associate of Science Degree in Computer and Electronics Engineering Technology

• Graduation Date: May 2012

• GPA: 4.0

• Recipient of the Highest Honors and Perfect Attendance Awards.

• Member of National Technical Honor Society.

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