Sales Customer Service

~ TECHNICAL SALES REPRESENTATIVE ~

Top-performing, results-driven, and versatile sales professional, offering broad-based international oilfield experience in sales, marketing, and customer service of technical products within the oil and gas industry. Demonstrates expertise in face-to-face transactions with customers, developing new business relationships and cultivating strategic alliances with key customers and suppliers, both in domestic and international markets, to increase sales and expand existing customer base.

Well-versed in selling and marketing strategies, honed through many years of experience; able to pay close attention to detail and maintain high level of accuracy in business transactions.

Articulate in communicating technical specifications for products and services offered; effective in negotiating and dealing with vendors, suppliers, and customers from different backgrounds.

Innovative, quick to think and decide on the necessary adjustments to suit fast-changing market conditions.

Proficient in the reading and interpretation of manufacturing drawing, piping drawings (ISO) and API specifications, ANSI specification, and good oil field practices.

________________________________________ CAREER OVERVIEW ________________________________________

Strategic Sales

Consistently exceeded target goals for various product lines and services in the oil and gas industry, including the following:

- International technical sales of capital equipment, spare parts, and engineered skid packages throughout Asia Pacific Region, including China, Vietnam, Philippines, Pakistan, India, Indonesia, Malaysia , and Australia

- Fabricated skid-mounted plunger pump packages and artificial lift systems for an internal Indonesian oil and gas industry.

- Production and drilling equipment, drilling spares, capital equipment, artificial lift, and skid-mounted rotating equipment in the Gulf Coast, USA

Direct responsibility for sales, office operations, supervision of staff and generation of technical quotations and the required documentation associated with the process. Prepared sales and operational cost quarterly forecast, full technical offerings with complete data sheets and drawing requirements, along with the design of skid-mounted pump packages and associated equipment in compliance with relevant specifications.

Marketing

Conceptualized, organized, and executed innovative strategies to promote products to agent networks in assigned territory.

Provided sales and technical support to agents providing sales and marketing strategies to reach sales and growth expectations.

Maintained active involvement in oil and gas trade shows, OTC, and SPE events in each country of coverage to promote products through delivery of sales presentations.

Direct Responsibility for evaluation of customer’s technical specifications, sizing and design of suitable skid mounted rotating equipment packages to meet the specification.

Customer Service and Client Relations

Maintained accuracy in obtaining equipment and supplies orders from the drilling locations and ensured prompt delivery of products to field locations.

Facilitated discussion of technical clarifications between customers’ engineering base and NOV Product Management and Engineering departments; attended all pre-bid and post-bid meetings.

Cultivated positive relations with stakeholders as the primary contact to sub-vendors of required equipment and controls.

Provided on site commissioning and training to customer’s operations personnel to ensure accurate operation of systems supplied.

Travelled to field locations to solve operational problems, evaluated operational process and recommended changes in procedures.

Equipment Service and Testing

Relied upon as the frontline contact to address concerns in inspection and equipment testing before delivery/shipment; leveraged on extensive field experience in the installation of artificial lift systems, fabrication of skid mounted equipment; as well as pump packages for water flow and water disposal and oil transfer applications.

Setup Indonesian fabrication facility located in Surabaya Indonesia. Served as Technical applications support for the manufacturing of skid mounted pump packages, pressure vessels, piping systems and artificial lift equipment. Setup the Machinery and Service Center for National Oilwell in Singapore, used for fabrication of rotating equipment packages, artificial lift systems and production manifolds for the Asia Pacific Region.

Supervised all non-destructive testing (NDT), hydro-test, and mechanical run performance testing, ensuring the preparation of comprehensive inspection reports and drawing reviews for submission to government regulations.

________________________________________ RECENT EXPERIENCE ________________________________________

Fixius Mechanical Services, Inc. Houston, TX, USA BUSINESS OWNER/OPERATOR, 2002–Present

________________________________________ OILFIELD EXPERIENCE ________________________________________

PT Tamara Indah Jakarta, Indonesia (July 1998 thru December 2002)

OPERATIONS / SALES MANAGER

Duties: Direct Customer sales to the Indonesian Oil & Gas market for drilling & production equipment

National Oilwell – Republic of Singapore (May 1991 thru June 1998)

Senior Applications / Sales Engineer

Duties: Direct customer sales to the Asia Pacific region Oil & Gas markets for drilling & production equipment

National Oilwell – Houston Texas (May 1985 thru May 1991)

Sales Engineer – Gulf Coast & International Customers

Duties: Direct customer sales of drilling and production equipment to Gulf Coast and Houston based international customers for drilling and production equipment.

National Production Systems (National Oilwell) – Liberty, Texas (February 1982 thru May 1985)

Field Service Engineer – Gulf Coast & International Assignment’s

Duties: Field service, repair and commissioning of drilling and production equipment as manufactured by National Oilwell.

Continental EMSCO – LTV Energy Products –Lafayette, La. (June 1979 thru February 1982)

Field Sales

Duties: Direct customer sales into the drilling equipment market. Performed direct customer sales to drilling contractors rig-up yards and field locations for capital equipment

Continental EMSO – LTV Energy

INSIDE SALES, DRILLING EQUIPMENT & SUPPLIES Lafayette, LA, USA | OPERATOR I Lafayette, LA, USA

________________________________________ EDUCATION ________________________________________

COURSEWORK IN GENERAL BUSINESS, University of Southwestern Louisiana Lafayette, LA

CERTIFIED IN OFFSHORE SAFETY AND SURVIVAL, Department of Petroleum Engineering Lafayette, La

Contact this candidate