Customer Service Data Entry

**** ******** ****** **.

Houston, TX

***** **** 832-***-****

E-MAIL ********@*****.***

DEIDRE FIELDS

Objective Seeking an opportunity with a company that will utilize my extensive skills and abilities as an outstanding Import/Export Logistics Specialist.

Professional experience

12/2010 03/2011 MAERSK HOUSTON, TX

IMPORT LOGISTICS COORDINATOR

• Oversee clients vessel location

• Communicate with US Ports

• Schedule containers for US Customs examinations (Vacis, USDA, Intensive)

• Confer with clients concerning shipments and schedule delivery times

• Prepare 7501’s and 3461’s documents

• Assist clients with gate reservations, rail status, trouble tickets and delivery orders

• Heavy phone volume domestic and overseas

• Track cargo and shipments to ensure quality customer service

• Confer with U.S. Customs regarding overseas and domestic compliance of cargo

• File all SED paperwork

• Manage all re-work of damage containers

05/2006 – 04/2010 COMDATA IRVING, TX

BILLING RESEARCH ANALYST/ DISPATCHER

• Ability to work on a myriad of projects concurrently and meet tight deadlines

• Ensure proper permits are ordered for state to state trucking movements

• Process negotiable instruments such as com-checks, vouchers, lines of credit

• Confer with clients concerning shipments and scheduled delivery times.

• Heavy phone volume domestic and overseas

• Track cargo and shipments to ensure quality customer service

• Assist trucking companies in gate reservations at all U.S. Ports

1/04-02/06 HYUNDAI CORPORATION IRVING, TX

EXPORT/IMPORT DOCUMENTATION SPECIALIST

• Assist clients with gate reservations into US Ports and Rail Stations

• Preparing Federal Documentation Reports for clients and sending them to correct Federal Dept.

• Ensuring that cargo was on-time and verifying scheduled departure and arrival times

• File SED (Shipper’s Export Declaration) with Automated Export System

• Prepare documents that comply with guidelines and U.S Export Regulations

• Perform compliance checks with warehouse concerning packaging and shipping regulations.

Education

ABILENE CHRISTIAN UNIVERSITY

• ASSOCIATES DEGREE IN BUSINESS COMMUNICATIONS

Summary of qualifications

• Microsoft Word, Excel, Access, PowerPoint, Outlook, Multi-lines Phone Systems (Meridian, Rohm, PBX) Peachtree, Lotus 123, Data Entry, QuickBooks, QuickBooks Pro, 10-Key, AS400, Hiring, Scheduling, Insurance, HR Benefits, Dispatching, Goldmine, Bilingual (Spanish)

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