Customer Service Management
Resume:
Eunice Njoki
Georgia ***44
Dedicated, customer-focused, administrative professional with significant experience in positions that require effective support, and secretarial abilities. Proven interpersonal, communications and multi-tasking skills. Adaptable team player, recognized for willingness to learn and use newly acquired skills.
Possess technical proficiency in operating multiline phone systems, copiers, printers, fax machines, computers and software including Excel/Lotus assignments, WordPerfect, Desktop Publishing, Ms Office Suite, and Data-Entry.
Perform secretarial functions including attendance reports, expense reports, spread sheets, power-point presentations, correspondence and rule Findings.
Demonstrate administrative expertise in supply purchasing, processing, file management and storage, phone and personal reception, equipment repair coordination and maintenance of the organization account statements and invoices.
Leadership positions consistency practiced by leading staff and programs to quality. Reliability and record of exceeding goals and targets
Extensive international experience and ability to able to work effectively with multicultural teams.
EDUCATION
CHATTAHOOCHEE TECHNICAL COLLEGE
Associate degree in Business Management and Supervisory: Graduated June 16th 2011
EXPERIENCE
QUALISTAFF LLC. AGENCY Kennesaw, GA. (2011-Now)
Inventory in a warehouses
Picking and packing
RYLA TELESERVICES (AT&T Project) Kennesaw, GA. (2008-2009)
Telecommunication for inbound and outbound calls
Customer service agent
SECURITAS INCORPORATED Alpharetta, GA. (2004-2008)
Professional Security Officer at Panasonic, Green Tree Finance, Cingular Wireless
Front desk duties like welcoming guests and clients
Training security personnel
References will be furnished upon request. Thank you
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