Margarita Garcia
**** ******, *** ******, ** ****1
Home: 575-***-****
**********@*****.***
Referral-Authorization Coordinator
Profile
I review referrals made to the agency and call parents to verify all information. I call the primary care physicians office to verify diagnosis and ICD-9 code that was given to the patient. I call insurance companies to get eligibility and benefit information for the patient, which includes copay’s, co-insurance, deductibles, max in benefits and how many visits the client is approved for therapy. Once all necessary information is verified I submit the required authorization form to get approval for therapy. After all patient and insurance information is verified I call the patient to schedule an appointment with the Physical, Occupational or Speech Therapist.
Education
EPCC El Paso, TX
Relevant Courses:
MS Office
Keyboarding and Document Formatting
Medical Terminology
Introduction to Business Office
Medical Billing and Coding procedures
Office Skills:
Office Management
Records Management
Database Administration
Spreadsheets/Reports
Scheduling
Front-Desk Reception
Computer Skills:
MS Word
MS Excel
MS PowerPoint
Scan/Upload
Copy/Fax
Experience
Aprendamos/Esperanza Children’s Therapy Referral/Auth Coord. 2008 to 2012
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing).
Highlights:
I communicated effectively with multiple departments during our scheduled meetings
to discuss new and old ideas.
Entrusted to manage the front office in the absence of receptionist. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared office correspondence.
Prepared charts, Annual packets and Semi-annual packets for audit reviews. I also
filed/uploaded daily notes and medical records to patient files,
reconciled reports on a weekly and monthly basis.
Entered data into the New Mexico FITSYSTEM.