Project Manager Quality Assurance

Cynthia G. Perry

SUMMARY

My strengths include the ability to develop strong working relationships with all levels of management and employees along with a compassionate and easy-going approach to any situation.

SKILLS

Executive Support Human Resources

Budgets / Time Management / Payroll Process Definition and Improvement

Marketing Support Development and Training - Team Building

COMPUTER PROFICIENCY

Windows NT/Windows 95/ Windows XP / Windows 2007

Oracle Budget Software, Prolog and Constructware Construction Programs, Deltek Vision, Mysis Medical Software,

EdTrak, Newforma, Concur Travel

Microsoft Applications: Microsoft Word, Excel, PowerPoint, Project, and Access, Word Perfect, SharePoint

Calendar Programs: Lotus Notes, Goldmine, and Palm Pilot, Microsoft Outlook

Graphic Applications: PhotoShop, Corel Draw, Quark, Adobe Acrobat, BlueBeam, Visio, PageMaker

PROFESSIONAL EXPERIENCE

CLARK NEXSEN, Raleigh, North Carolina

Project Manager Assistant October 2011 – July 2012

• Primary duties: Client and Consultant contract documentation inclusive of budget tracking, invoicing, purchase orders, and planning. Conduct monthly project review meetings with CFO, COO, and Office Principal and distribute information to the management staff. Maintain project documentation and prepare monthly projection reports. Track professional license status, renewals and continuing education hours for licensed professionals. Coordinate travel, conference rooms, and meeting materials.

VANCE COUNTY SCHOOLS, Henderson North Carolina

Volunteer Pre-K Teacher Aide – L. B. Yancey Elementary August 2011 – October 2011

• Primary duties: Create Arts and Crafts projects in conjunction with the class lesson plans. Interact with the students in centers and encourage participation in all activities.

• First Grade tutoring two evenings a week for reading and math program through outside Tutoring program. Follow lesson plans developed by program and work with children in a group and one-on-one to enhance reading and math comprehension. Conduct testing and track bi-weekly progress and issue progress reports to parents.

CRB CONSULTING ENGINEERS, INC., Cary, North Carolina

Project Coordinator / Administrative Assistant October 2005 – July 2011

• Primary duties: Support the administrative requirements of the core team leader with respect to travel, calendar needs, meeting requests and notes, expense reports, and client invoicing. Also responsible for assisting project managers and core team leader with monthly invoicing and budget tracking. Maintain databases of incoming and outgoing construction documents (i.e. RFI’s, submittals, construction bulletins, and addendums), track change orders and payment applications, transcription of field reports and other miscellaneous project duties.

WAKE COUNTY PUBLIC SCHOOLS, Raleigh, North Carolina

Secretary to Director March 2005 – October 2005

• Primary duties: Support the Director of Organizational Development as needed with daily duties. Set up and track departmental budget expenses and balances to include balancing the databases, purchase orders, direct pay requests, payroll and coordination of setting up new vendors. Maintain training databases and training room scheduling and assist with teaching computer classes in Lotus Notes.

MONTGOMERY COUNTY SCHOOLS, Troy, North Carolina

Secretary May 2004 – November 2004

• Primary duties: Support Principal as required with daily activities. Assist students with sign in/out needs, pull transcripts, instruct student assistants, answer telephone and direct calls to appropriate personnel. Verify driver education requirements and issue certificates, file student paperwork and coordinate announcements.

STANLY MEDICAL SERVICES, Albemarle, North Carolina

Billing Support Specialist July 2003 – May 2004

• Primary duties included: Posting insurance and private payments on accounts for four physician offices. Daily balancing and reporting. Assist patients with billing questions and set up payment plans when necessary. Review patient history and diagnosis information posted in the physician offices and issue correction notices as required. Submit claims to insurance companies for payment. Review and resubmit denied claims for payment.

FLAD & ASSOCIATES, Raleigh, North Carolina

Project/Construction Coordinator June 2001 – July 2003

Project and construction support for Project Managers and Construction Administrators

• Project support duties include: Coordinated report production of workload analysis and staffing reports,

contract preparation, meeting material preparation and notes, electronic and hard copy file set-ups,

project archiving, calendar maintenance, consultant billing coordination and other miscellaneous support.

Assisted Marketing department when needed with proposal research and preparation of job bids.

Development of construction administration process, guidelines, databases, reports, and forms in accordance to corporate office standards. Maintain databases of incoming and outgoing construction documents (i.e. RFI’s, submittals, construction bulletins, and addendums), processed change orders and payment applications, transcription of field reports and other miscellaneous duties.

Office Administrator / Executive Assistant November 1999 – May 2001

Office administrator and executive support for Office Principal

• Office Administration duties included: Direction and development of administrative staff, resume tracking and orientation schedules for all new employees. Maintenance of the office event calendar, landlord liaison, furniture and office equipment acquisition, time data collection/management, employee handbook maintenance and research/set-up of outside vendor accounts. Also responsible for maintaining the petty cash, recognition budget, and local coordination of expenses/purchases and client billing for processing by the Corporate Accounts Payable department.

• Executive support duties included: Travel arrangements, calendar maintenance, personnel files, correspondence, meeting agenda and notes, presentation preparation, client satisfaction survey list coordination with outside consultant, and other miscellaneous tasks.

• Significant Accomplishments:

• Developed and implemented local new hire orientation process and created a database to contain employee information. Participated in the development of the corporate recognition programs.

• Relocation of office from RTP to Raleigh. Researched and coordinated all aspects of the relocation.

WALT DISNEY WORLD COMPANY, Orlando, Florida

Administrative Assistant, Design & Engineering Quality Assurance

• Developed and maintained a database to issue and track Customer Satisfaction Survey Results. Produced quarterly reports for division management and Vice President.

• Coordinated enhancements of WDW Association Memberships database. Updated and tracked professional memberships and associated travel expenses to reduce costs incurred by Company.

• Interacted with the Chief of Florida Fair Bureau of Rides/Attractions to coordinate the statewide annual meeting. Generated correspondence and set-up meeting for Florida State Advisory Committee. Tracked and maintained information pertaining to ASTM F-24 proposed rule changes.

• Supported Technical Director of Quality Assurance with calendar maintenance, departmental budgeting, employee time management, and other necessary administrative tasks.

EDUCATION/AWARDS/ACHIEVEMENTS/CERTIFICATIONS

Valencia Community College Orlando, FL {2 years completed - Medical Secretarial Science}

Evans High School Graduate Orlando, FL

Ride & Show Engineering Stars Award - Outstanding Job Performance

Team Award - Display of Superb Team Spirit

Guest Service Fanatic Winner - Outstanding Job Performance

CPR / First Aid Certification

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