OBJECTIVE: A challenging position to utilize my experience, education, and enthusiasm in a
position of responsibility with the opportunity for advancement.
HIGHLIGHTS OF QUALIFICATIONS
•Enthusiastic, personable; professional in appearance and manner.
•Excellent communication skills both verbal and written.
•Compassionate, professional approach and commitment to service-oriented work.
•Effective in developing programs and reaching project goals.
•Deeply committed to clients’ well being.
•Work supportively with colleagues and administration.
EMPLOYMENT HISTORY
12/08 – present Communicare Senatobia, MS
Case Manager
•Facilitate treatment.
•Provide follow-up services.
•Ensure continuity of care to severely mentally disturbed and seriously mentally ill individuals.
05/08 – 12/08 State of Mississippi Division of Medicaid Senatobia, MS
Administrative Assistant III
•Register Medicaid applications on State database.
•Updating registered application on Excel spreadsheet.
•Answering and directing incoming phone calls using a multi-line phone.
•File client information.
•Secretarial duties.
•Communicate with the case workers on a daily basis.
•Assisting clients at the front window.
06/05 – 07/07 Child Development Watch Milford, DE
Teachers Aid
•Worked closely with children with special needs such as, behavioral, cognitive, social-emotional, and speech delay.
•Performed investigative intake interviews and diagnostic evaluations and developed profiles.
•Successfully developed and implemented treatment plans in keeping with the priorities and focus of the clients’ need and resources.
•Encouraged and provided positive support to parents and child in helping them adjust and prepare for school.
•Assisted clients in the development of sound integrated social and recreational programs in order to increase socialization skills; conducted sessions dealing with life skills and anger management.
•Coaching parents to utilize techniques that are discussed and modeled.
•Participated in pre-service and in-service training and attended staff meetings and all specified training seminars and workshops.
•Observe as well as interact with children from birth to 3 years old.
•Implemented client data creating spreadsheets.
•Provided evaluative information to staff and management to assist in developing maximum potential of client
EDUCATION
Graduated from Eastern University, St. Davids, PA in December 2004
B.A. Degree in Psychology
REFERENCES
Available upon request.