Customer Service High School

Denise Torres

**** ******* **.

Arlington, TX ***15

817-***-****

**************@*****.***

Objective

To obtain a challenging position that will utilize my detail oriented skills, expand my potential and offer opportunity for advancement.

Education

• Tarrant County College/Southeast Campus 2011 – 2014

• Arlington High School - Graduated 2010 - Diploma

Experience

The Industry Source, Arlington Texas April 2012 - Present

Store Support/Floater - Texas Division

• Open and close the stores.

• Travel in the DFW and Austin to cover the stores.

• Ensure quality customer service and account maintenance.

• Keep up with inventory and money.

• Take the managers position when covering for a store.

• Accquire new relationships

• Put in orders for the stores and customers individually.

• Maintain stores organized and updated.

• Balance cash drawer and receipts; documents discrepancies.

Hair Bizz Salon, Arlington Texas November 2010 - April 2012

Front Desk Receptionist

• Answered multi–lined phone system/directed all calls to the proper stylist.

• Managed salon and also handled some of the owner’s home renting business.

• Successfully booked appointments for multiple stylists and clients.

• Implemented merchandizing procedures for retail area.

• Accounts receivable.

• Opening and closing procedures implemented daily.

• Excellent interpersonal, communication and customer service skills.

• Organized and maintained salon esthetics.

Arbrook Plaza Nursing Home, Arlington Texas March 2010 - September 2010

Assistant

• Assisted front desk, answered multi–lined phone system.

• Accounts receivable/record keeping.

• Translated when needed.

• Assisted residents getting around the building, giving them their medications, and also translating.

Skills

• Proficient with Microsoft Office, Word, Excel, PowerPoint, SAP/BI, Counterpart POS and ADP Workforce.

• Self starter and highly motivated.

• Vast, professional and on point customer service skills.

• Fluent in English and Spanish.

• High-speed learner.

References

Available upon request

Contact this candidate