Administrative Assistant Manager

Crystal Simmons

***** ****** ******

Detroit, Michigan 48212

313-***-**** or 313-***-**** (alt.)

**********@*****.***

Career Objective

To pursue a career that offers guidance with values of integrity, excellence, and reliability within a prominent and ethical environment.

Employment

Subpass Professional Education Services Group, LLC – (02/13/12 – present) Currently working as a substitute for various positions with Grosse Pointe, and Warren Woods districts. I am qualified to assist with the classrooms, lunch room, & administrative offices full-time.

J.C. Penneys (10/27/2008 – 01/05/2009) Sales Associate/Cashier – A seasonal position held specifically during the Christmas holidays. My job duties involved sales within the jewelry department and front door cashier handling monetary transactions for customers utilizing computerized registers.

Sears Holding (11/08/07 to 06/07/08) Sales Associate/Consultant who provided customer services to a wide range of people daily with the sales of various merchandise in the vacuum & mattress departments. I was responsible for handling monetary transactions, maintaining inventory, and opening & closing the cash drawer.

Kelly Services (01/22/07 to 10/12/07) Fulfilled various temporary assignments through a prominent personnel service within the state of Michigan as needed. Such positions included General Laborer, Data Entry, Filing Clerk, Receptionist, Medical Assistant, and Customer Service.

Snelling Personnel Services (07/03/06 to 08/04/06) Administrative Assistant to Senior Property Manager at Cushman & Wakefiled of Michigan, Inc. Responsible for maintaining account receivables/account payables for various tenants & clients using Yardi Internet Voyager software, processing employee access & parking cards using DSX & Northern software systems, typing, filing, and answering phones daily.

Snelling Personnel Services (04/11/06 to 06/9/06) Secretary III - Temporary Assignment at WSU School of Social Work in the Education Department. I was responsible for distribution of MSW & BSW students and agency(s) field placement packets that required copying large volumes of departmental documents for students, field instructors, & local agencies. Typed various correspondence, office forms, memorandums, and created mail merges using Microsoft Word. I maintained the field education database for students & agencies placement information using Access software. Daily supervised a Bachelor of Engineer student assistant with clerical duties.

Connex / ATC (08/01/05 to 01/20/06) Assistant to the General Manager of a Paratransit Transportation company where I was responsible for the front desk daily operations, meeting & greeting visitors, typing correspondence, answering a multi-line phone system, maintaining office supplies, travel arrangements, expense reports & office machines such as the Zerox WorkCenter Pro Copier. Daily creating spreadsheets for the operations and dispatch department to keep drivers routes in process. Organized files, handled routine data entry processes for monthly manifests consisting scheduled pick-up & drop off hours of each destination. I participated in a workout project implementing ways to improve communication & documentation for all employees.

Snelling Personnel Services (05/12/04 to 06/2005) Administrative Assistant for a small privately owned environmental services company. Entrusted to maintain two business checking accounts, bookkeeping of various vendors’ account receivables & payables which was posted to a general ledger daily, maintained monthly petty cash, handled payroll utilizing Paychex system, ordered office supplies, answered phones, and created monthly reports for local unions & employee dues.

Meijers (2002) General Sales within the women’s department handling various duties such as organizing incoming stock, assisting customers with merchandise, maintaining floor displays, and managing inventory.

Comerica Bank (07/20/00 to 11/04/02) Administrative Assistant for a Relationship Manager/Vice President for Wealth Management Services within the Private Banking department. Responsibilities were opening, closing, and maintaining trust accounts while utilizing the Comtrac and Tracview system softwares, Handled monetary transactions such as incoming and outgoing wires, made various deposits to related accounts i.e. checking/savings accounts, related sub-accounts, and other financial institutes. Posted account receivables and payables for prominent clients, created various financial detailed reports using Impromtu, Lotus 123, RDARS, and Comtrac. I maintained a monthly calendar using Lotus Notes, office supplies, and filing. I handled travel arrangements, scheduled meetings, typed internal and external correspondence using Microsoft Office 2000 - Word, answered phones, and open & distributed mail. Volunteered for community affairs as part of teamwork and enrolled in several banking courses to enhance self-development skills.

Comerica Bank - IPS (08/28/98 to 07/19/00) Clerical Transcriptionist for the Word Processing department within Private Banking. I transcribed and proofread internal clients’ documents daily using Microsoft Office 2000 - Word, Word Perfect 7.0, Lotus 123, Lotus Notes from a Lanier Dictaphone. These documents were memorandums, quarterly newsletter, mail merges, deskbook sheets, employees’ PMP reports, and stored document forms relative to various trust accounts. Other duties included were entering daily work into a voice manager computer system and minutes into a database for each dictation then assigning to co-workers accordingly. Internal documents were distributed daily on rotated mail runs, interoffice and/or U.S. postal mail.

Snelling Personnel Services (12/28/97 to 08/25/98) – Clerk for the Comerica Securities division with responsibilities of maintaining Federal wires, balancing accounts 1076 & 1850, and distributing bulk mail. Receptionist for Private Banking and the Metro Loans divisions handling mail, wire transfers and answering a multi-line phone system.

Summary

Software applications: Windows XP 2007 Microsoft Office Word, Power Point, Access, Excel, Outlook Web Access, & QuickBooks Pro. Office machines include: Scientific advanced 2-line calculator, computerized cash registers, Brother Typewriters & fax machines, Zerox WorkCenter Pro & Bizhub DI 3510 copiers, Ameritech multi-line phones, and Lanier Dictaphone.

Education

Wayne County Community College 09/18/2009 - present

Accounting

ORT Resource Center A Short term course

Computer Applications

Mary Grove College Certificates of Completion

Lotus 123 & Bookkeeping for Small Business

Hallmark’s Business Institute Certificates of Completion

Word Processing (WP 3.1)

Sawyer’s Business School Certificates of Completion

Office Administration

Osborne High School Diploma

Typing and Drama

References are available upon request.

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