Customer Service Medical Assistant

Liz Mendoza

**** * **** ***** *** Angeles, CA ***01

Cell: 323-***-****

Email: plrlcs@r.postjobfree.com

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OBJECTIVE

I am eager to offer my reliable and professional skills to an organization that strives to stay at the forefront of their industry. My skills as a Medical Assistant/Certified Nurse Assistant and bilingual (Spanish) skills would make me an asset for your company.

SKILLS SUMARY

• Bilingual Oral & Written/Spanish

• Exceptional listener and communicator

• Excellent Time Management

• Appointment Scheduling

• Venipuncture Certificate

• Microsoft Office (Word/PowerPoint)

• Excellent Customer Service

• Medical Terminology

• Urinalysis& ECG trained

• Osha certified

• Flexible team player

• Skilled at data entry

• Front Desk Ambassador

• CPR/First Aid Certificate

PROFESSIONAL EXPERIENCE

Centinela Medical Group, Los Angeles,CA January 2010 – May 2011

Medical Assistant/ Office manager

• Responsible for referring patients to specialists and hospitals

• Prepared rooms for pap smears and other medical procedures

• Prepared vaccines for immunizations

• Collected blood and other specimen to send to laboratory

• Maintained medical files in alphabetical order

• Scheduled patients appointments and verified insurance coverage

American Girl Place December 2010- January 2011

Operations

• Stock new merchandise

• Customer service

• Kept inventory of merchandise

Californian Convalescent Home, Pasadena, CA August 2010- October 2010

Certified Nurse Student

• Feed Resident

• Shower Resident

• Changed Resident

• Vital Signs

HIV INTERNAL CLINIC, Los Angeles, CA August 2009 – December 2009

Medical Assistant

• Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations

• Performed general Front/Back office assistant duties as assigned

• Record patient’s medical history, vital statistics, and information such as test results in medical records

• Prepare treatment rooms for patient examinations, keep the rooms neat and clean

• Collected blood, tissue or other laboratory specimens, blood the specimens, and prepared them for processing

• Maintained medical records, technical library and correspondence for files

• Interviewed patients to complete documents, case histories, and forms such as intake and insurance forms.

THE BEST TRANSPORT INC., Los Angeles, CA September 2008 – November 2008

Clerical Assistant

Performed general office assistant responsibilities

Handled busy phones

Processed all data entry for reports as needed

EDUCATION

LOS ANGELES JOB CORPS, Los Angeles, CA November 2010

High school & GED Certification – Nov. 2008

Business Technology

Certified Nurse Assistant

UEI COLLEGE , Huntington Park, CA December 2009

Medical Assistant Certification

Excellent References available upon request

Contact this candidate