Customer Service Manager
Resume:
Chris Davis
Henderson NV ***11
**********@**********.***
PROFILE
From 1997 to 2005, I worked retail for a company called Organized Living. I started as a Delivery Driver in
Kansas City, Kansas before being moved to Los Angeles to assist in the opening of a new store. It was there
that I moved into Department Management, first in the Furniture Department, then managing the Stock
and Display team. Unfortunately, the company was liquidated after changing ownership in July 2005. I
then decided to attend Musician’s Institute in Hollywood where I graduated from their Guitar Craft
Academy. The past six years I have been working on musical instruments.
EXPERIENCE
Delivery/Assembly Driver; Organized Living; Kansas City KS August 1997 to October 2003
Deliver and assemble office and bedroom furniture, maintain strict delivery schedule, and train new
associates.
Department Manager; Organized Living; Los Angeles, CA October 2003 to July 2005
Oversee department associates, sales, and inventory. I was heavily involved with opening the LA branch.
Bass and Guitar Luthier; King Doublebass; Santa Ana, CA January 2006 to April 2009
Construction and set-up of prototype guitars (both solid and hollow body) and electric basses. Complete
set-up of upright bass. Instrument repair and customizing. Working with artists and customers at trade
shows and sponsored events.
Bass Luthier; Lemur Music; San Juan Capistrano, CA April 2009 to Jan 2012
Repair and set-up work on upright basses. Coordinate and update work schedule with customer service
and management.
EDU CAT ION
Musicians Institute: Guitar Craft Academy; Los Angeles, CA Graduated March 2006
Atchison County Community High School; Effingham, KS Graduated May 1991
SKILLS
My years in retail has taught me the importance of customer service as well as inventory maintenance,
personnel management, and working within a management team. I have extensive experience in
woodworking from building guitars and furniture to building houses.
REFERENCES
Brad Johnson, Store Manager/Guitar Center, Fountain Valley CA 714-***-****
Jeff Thomson, Head Luthier/Lemur Music ****@**********.*** 949-***-****
Gary Spinrad, Senior Sound Designer/(Call of Duty) *******@********.*** 310-***-****
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