Customer Service Representative

Brianna McClelland

**** ****** ***** *** *, Charlotte, NC, 28262, 912-***-****,************@******.****.***

Personal Profile

• Recent graduate of 2011 from Johnson C. Smith University. A degree in Sports Management.

• Future goal is to be a College Women’s Basketball coach, Experienced playing Division I&II basketball

• Current member of Toastmasters(new member)Learning to expand my speaking skills

• Persuasive individual towards athletics and progressing in life as a professional

Education

Johnson C. Smith University – Charlotte, NC

Bachelors of Science in Physical Education, May 8, 2011

East Tennessee University

• Completed two years then transferred to Johnson C. Smith University.

Experience

Professional Experience

Ycarte’ (Secretary), May 25 - July 30, 2009

• Receptionist, create schedules for classes, persuading customers to consider their education at our learning.

• Typed schedules for CPR training, etc

Professional Experience

Johnson C. Smith University assistant coach for Women’s basketball team, May 2010

• Assisted the coaching staff with the post position, and helped with major decisions.

• Counseled the players through hard times.

• The team went from a record of 19-12 in 2009 to 26-4 in 2011

• Helping Head Coach I creating and maintaining athletic progress in each practice setting on and off the court.

• Offering proper support to coaching staff and players( athletes) on the team

• Traveling with the coaches to meet other coaches and administrators in athletics

Resources

• Establish supportive working relationships with the coaching staff, sport administrators, and players.

• Providing job coaching, being held responsible for players actions, performance, etc.

Skills

• Community service advocate

• Learning to have strong verbal and written communication skills

• Multitasking many responsibilities being a full time student juggling 22 hours as well as being committed to the coaching staff of the Women’s Basketball team.

Activities

• Basketball , SNCAE ,NEA,NCAE( National Teacher Association)

Contact this candidate