Customer Service Office

Location:

Posted:

February 04, 2012

MOREA DANG

OBJECTIVE

A self motivated team player seeking an Office/Clerical position in where I can utilize my customer service,

and general office skills will contribute to greater office organization and productivity.

EXPERIENCE

3/1/2011 TO 9/1/2011 Prysm Inc Concord MA

ADMINISTRATIVE ASSISTANCE

• Answering doors and greeting visitors

• Managing incoming and outgoing mail/packages

• Clerical work, including filing

• Ordering/putting away supplies

• Replacing paper and toner on copiers

• Maintaining office equipment, including copying, and organizing

• Document work, including making edits to reports, proposals and spreadsheets

5/1/2006 TO 8/1/2011 Courtyard by Marriott Billerica MA

GUEST SERVICES

• Provide excellent our guest arrival, departure and overall experience

• Handle and resolve guest issues and requests in a timely and efficient manner

• Excellent communication, phone and hospitality skills

• Serve as the main point of contact for all guest requests and needs

9/1/2005 TO 5/1/2006 Middlesex Community College Lowell MA

STUDENT ACTIVITY OFFICE

• Provide clerical assistance-processed student ids

• Answered phone inquiries

• Market college activities and recruited participants for events

EDUCATION

SEP 2005 Middlesex Community College Lowell MA

LIBERAL ARTS AND SCIENCE

• In process

REFERENCES

References are available on request.