Dynamic Receptionist/Administrative Assistant

Nicole Campbell

I am an administrative professional with considerable experience in supporting executive level personnel and organizations. I have a uniquely broad perspective of business having developed expertise in executive level office management, reception and operations.

A strategic thinker, I am able to work with diverse groups to create an overall strategic direction and vision. Equally important, I have demonstrated the persistency to see a plan through to fruition. Working both in industry and consulting, has made me adaptable, able to adjust quickly to changing situations. I motivate personnel with an upbeat and optimistic approach in reasoning and by example, thereby promoting myself as a real “team player” within the organization. I am most known for having a "can-do" attitude.

My record shows a career with ever increasing responsibilities which encompass all aspects of a companies administrative functions, including operations, product development, finance, IT, and promotions. I have aided departments to increase efficiency and led initiatives to provide a continuously improving administrative flow of service to customers, clients, and staff resulting in several company recognitions.

I am now interested in continuing to utilizing my skills to realize my goals as an administrative professional and would appreciation your consideration!

PROFESSIONAL EXPERIENCE

The Titus Group is an innovative professional services firm, providing internal audit, accounting & technology and tax services to Fortune 1000 and mid-sized companies. Our mission is to "redefine value in professional services"

2005 Office Administrator, Atlanta and Houston

Manage 20 out-placed Consultants

General support to office of 22 Directors/ Consultants

Provide clerical and administrative support, including typing, filing and answering phones

Skilled in Microsoft office Suite, including Outlook, Excel, Word, Works and all Mac systems, PowerPoint, and Flash Macromedia Pro 2004. In addition to Search Palace and PeopleSoft.

Prepare letters, memos, training materials, reports and proposals

Provide logistical support for workshops and seminars by reserving training rooms and providing the necessary training materials

Research client statistical data and profiles and initiate prospecting process

Assist in the research, preparation and proofing as needed for proposal completion (Consultant/ Associate task)

Meeting arrangements and conference room scheduling

Maintain professional profiles of all executive personnel

Coordinates travel arrangements and lodging for upper management and staff

Produce training manual for reception and administrative role

HR and expense reports

Purchase office supplies

Maintain office appearance

Various other Manager duties as needed

Heidrick & Struggles International, Inc. (“HSI Group”) is the world’s premier provider of executive level-level search and leadership consulting services. Based on revenue derived from placing senior-level executives, is one of the largest executive search firms in the world.

2002 – 2005 Receptionist, Heidrick & Struggles

Maintain 99-line switchboard with voicemail

Mail services

General support to office of 50

Skilled in Microsoft office Suite, including Outlook, Excel, Word,

Resume sourcing and initial screening (Associates task)

Greeting “high-profile” clients and customers

Research client statistical data and profiles and initiate recruiting process (Consultant’s task)

Assist in the research, preparation and proofing as needed for proposal completion (Consultant/ Associate task)

Meeting arrangements and conference room scheduling

Maintain professional profiles of all executive personnel (Associate task)

Collecting, compiling and binding status reports for monthly Consultant/ Associate meeting.

Works and all Mac systems, PowerPoint, and Flash Macromedia Pro 2004. In addition to Search Palace and PeopleSoft.

Update and maintain reception handbook

Purchase office supplies

Maintain office appearance

Expense reports

Collection of emergency contact information

Video conferencing: contact person and equipment maintenance

Degree/ Professional certification verifications

Employee attendance schedule

2001-2002 Secretary, C. H. Martin Company Orthotics and Prosthetics

Responsibilities included answering phone, setting appointments, verification of patient insurance, filing patient records, overseeing mail, tracking files, direct support of office manager and general customer service. Became certified as a “fitter” of compression garments and orthotics.

2000-2000 Hostess, Savannah Visitor Center

Expertise was in the intimate knowledge of a city whose major industry is tourism. My duty was to assist tourists with directions and knowledge of the major points of historical interest in Savannah.

2000-2000 Clerk/ Microsoft Specialist, Greenfield Montague Transportation Area

Worked directly under CEO of a public transportation company, handling the installation of a new internal network system and the transfer of data.

OTHER PROFESSIONAL EXPERIENCE

1999-2001 Columbus State University, Japanese Exchange Program

Ambassador, general translation and hospitality

EDUCATION

2006-2008 Beijing Language and Culture University, Mandarin

2002-2000 University of Georgia, Athens, GA

1999-2001 Armstrong Atlantic State University, Savannah GA

Graduate of Armstrong Atlantic Emerging Leaders Program

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