Customer Service Manager

CLAUDETTE MUCHMORE

*** ****** ***.

Sonoma, CA **476

707-***-**** (h)

808-***-****(c)

***********@*****.***

SUMMARY OF QUALIFICATIONS

* Extensive experience in supervision and management and hospitality

* Customer service background with the ability to work effectively with people from diverse backgrounds

* Extensive restaurant experience, server, hostess, bartender

* Extensive Customer service experience

* Extensive logistic experience, international and domestic

* Excellent written and verbal communications skills

* Excellent Organizational skills, Office Management

* Hard worker, fast learner, team player, good work ethics

* Computers skills – Microsoft Office, Word, Quick Books,Exell

EXPERIENCE

Customer Service/Wine bar Sonoma Cheese factory, Sonoma Ca.

* Extensive wine knowledge

* Extensive Customer service experience

* Shipping and logistics experience

Office Manager/Dispatcher Savage & Sweet / DHL Express ,Garden Isle Courier Lihue, HI

* Managed 10 drivers on a daily basis

* Knowledge in shipping and logistics

* Knowledgeable in Quick Books, Excel, and Microsoft Office

* Communicated with great customer service skills for 75 plus companies on a daily basis

Owner/Manager Paradise Seafood & Grill, Lihue HI

* Hired, trained, and supervised staff of 25

* Maintained food and beverage supplies

* Managed bookkeeping and daily records

* Great computer skills

* Conducted Wine & food paring classes

* Assisted all areas of business, Bartender, Waitress, cook ect...

* Extensive Customer service experience

Food Server Sheraton Poipu Resort Poipu, Hi

* Fine dining food and cocktail server in a 5 star restaurant

* Bartender in a fast pace environment

* Experience and knowledge of wine

* Skilled with serving people from around the world

* Worked in a fast paced environment

Retail and Coffee Barista Coffee Tea & Tee & More Lihue, HI

* Retail sales and coffee bar server

* Retail sales in high end foods and teas from around the world

* Responsible for opening and closing business daily

* Customer service

Food Server / Bartender House of Seafood Poipu, HI

* Fine dining head food and cocktail server & bartender

* Wine & food paring classes

* Worked in a fast paced environment

* Prepared table side salads, entrees and desserts

* Extensive Customer service experience

EDUCATION

Liberal Arts Kauai Community College Lihue, HI

High School Graduate Las Lomas High School Walnut Creek, CA

REFERENCE'S

Sheri Boulay 808-***-****

Jasmine Johnson 808-***-****

Aida Marchi 510-***-****

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