IT Director

MICHAEL S. SEIGAFUSE

*** ******** **** • Boyertown, PA 19512

Home: 610-***-**** Cell: 484-***-**** • **********@*******.***

IT Director

Seasoned technical leader with extensive experience impacting enterprise bottom line and performance through expert alignment of technologies and corporate mission. Adept at leading all aspects of IT operations, managing successful international teams, and controlling costs. Proven ability to improve profitability through change management, productivity improvement, technology implementation and integration, and delivery of business solutions. Familiar with wide range of industries. Excellent skills in leadership, training, communications, and financial management.

IT Operations & Governance• Strategic Planning • Process Improvement • Budget & Cost Control

Business Continuity • Change Management • Vendor Relations • Technology Implementation

Policy & Procedure Development • Program Development • Service Delivery • Project Management

Application & Infrastructure Design • Coaching • Problem Resolution • Negotiations • Compliance

PROFESSIONAL EXPERIENCE

FIRST CONSULTING GROUP (Computer Sciences Corp.), Wayne, Pennsylvania • 1995-Present

IT Director (2006-present)

Manage all IT operations for $300M healthcare and life sciences consulting division of Computer Sciences Corp (CSC). Serve at CIO level, supervising distributed staff of 26 direct reports. Administer multi-million dollar budget. Oversee business systems, applications, voice and data communications, servers, databases, desktop services, compliance, and procurement. Communicate extensively with remote staff in Asia to develop and implement enterprise standards and technologies. Assist sales teams. Approve IT-related spending. Ensure compliance with SOX and ISO requirements.

Selected Accomplishments:

• Saved over $500K by establishing Executive-Level IT Steering Committee to assist with application portfolio streamlining. Introduced first formal process for requesting, approving, and implementing new services. Additionally eliminated multiple projects.

• Prioritized new IT initiatives, resulting in 10% cost savings and improved SOX compliance.

• Lowered costs by decreasing utilization of outside consultants.

• Improved overall performance by implementing culture of structured processes.

Infrastructure & Operations Director (1998-2006)

Managed infrastructure for all US locations, plus 3 European and 2 Asian offices. Maintained networks, firewalls, VPNs, IT security, servers, Active Directory, databases, email, and disaster recovery & business continuity. Supervised team of 16 in California, Pennsylvania, and UK.

Selected Accomplishments:

• Effectively managed infrastructure integrations for 6 acquisitions.

• Cut annual telecom costs >$1.2M (70%) by converting from dial-up service and Frame Relay to VPN-based technology.

• Facilitated $300K revenue increase by establishing application hosting business.

• Acquired $150K in internal funding to implement key collaborative technologies.

IT Director, Integrated Systems Consulting Group (1995-1998)

Directed IT operations for consulting firm acquired by First Consulting Group in 1998. Oversaw planning, acquisition, installation, operation, and support of technologies, including hardware, software, development tools, networks, disaster recovery, and telecommunications. Prepared and administered $5.5M in combined capital and expense budgets. Carried hardware software purchases.

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MICHAEL S. SEIGAFUSE • Page 2 • **********@*******.***

(IT Director, ISCG, continued)

Selected Accomplishments:

• Increased billings per hour 180% through improved consultant training.

• Improved operations by leading $1M deployment of Professional Services Automation to manage staff augmentation and project delivery services, and provide operational metrics and reports.

• Dramatically reduced costs by effectively negotiating pricing with vendors.

• Led business process re-engineering initiatives for HR, Client Services, and Recruitment.

• Directed team in defining current and future processes, organized Joint Application design sessions, and carried out process streamlining.

• Enhanced efficiency by eliminating duplicate data entry, consolidating data repositories, and aligning IT systems with business processes.

• Developed and implemented disaster recovery and business continuity plans.

• Carried out technology and infrastructure integrations following 2 acquisitions.

CAREER NOTES: Previous positions include Technical Architect with AIR PRODUCTS AND CHEMICALS, various consulting positions at Fortune 500 companies, and several increasingly responsible positions with DIGITAL EQUIPMENT CORPORATION. Details available in request.

EDUCATION

Associate of Arts

Bucks County Community College, Newtown, Pennsylvania

CERTIFICATIONS & TRAINING

CISSP (Certified Information Systems Security Professional)

Computer Science courses, Ursinus College

Society for Information Management Leadership Development Program

TECHNICAL SKILLS

MS Office, Apache, VMware, proprietary systems, FORTRAN, COBOL, PASCAL, Perl, PHP, Windows, UNIX, HP-UX, Solaris, Linux, network protocols, VPN, switches, routers, Windows and UNIX servers, and much more

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