Customer Service Sales Representative

Lynne Ann Sharpe

** ******* ****

Blackstone, MA 01504

Cell # 508-***-****

Email: **********@*****.***

Summary of qualifications:

Excel – training 2005, Customer Service Representative, telephones (4-6 incoming lines), Word, Works, Quick-Books, Quicken, cash handling and making deposits, financial processing tools – SurPas, Imaging, SurPas_Classic.

Employment:

March 7, 2012 – Present

Darden Restaurants – Olive Garden, Foxboro, MA

Host

Greeting customers and seating at correct table to be served

September 1, 2011 – November 13, 011

Premium Destinations, Inc – Mansfield, MA

Sales Representative

Selling Travel Clubs to invited customers

November 2010 – June 2011

Aerotek Professional Services - Braintree, MA

Correspondence Specialist II (BNY Mellon)

Created responses for Service Representatives for new accounts to include set up requests for correspondence applications.

August 2006 – June 2010

Attleboro High School - Attleboro, MA

Senior Clerk – Dean

Directed contact with student, parents and teachers. Maintained daily attendance rosters and entered discipline on AdmPlus network system, scheduled appointments for Dean. Data entry, spreadsheet creation, email, and department correspondence.

Senior Clerk Typist – Principal

Maintained student accounts, collected and deposited money, issued checks in support of student activities. Drafted letters for the principal’s office. Responsible for answering and directing calls to the appropriate extensions. Point of contact for greeting, and directing visitors.

September 2004 – August 2006

Young Electrical Services, Inc. - Taunton, MA

Receptionist

Answered 4-line phone/directed calls to correct party, ordered stock weekly, accounts receivable, job costing reports, ordered office supplies and made collection calls.

Community Service:

Teachers Aide for full day kindergarten, Cub Scout Leader, Boy Scouts of America committee member, Youth Soccer Coach and Soup kitchen.

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