Strengths
• Ability to handle multiple tasks in an environment where priorities change frequently.
• Ability to learn and adapt very fast wih technology.
• Ability to lead and also be a team player as needed.
• Strong analytical and troubleshooting skills
• Strong client/customer dedication.
Key Competencies
• Systems infrastructure designing, engineering, configuring, installing, testing, implementing and troubleshooting
• Project management.
• Ability to manage and implement resources as needed.
• Risk and change management.
• Fast learner and can adapt to environment as needed.
• Communicates effectively, both verbally and in writing.
Development Tools/Software
• Windows Server 2000, 2003, and 2008
• Exchange Server 2K, 2K3, 2K7 and knowledge with 2K10
• SQL 2K, 2K5, 2K8 server installation, maintenance, and configuration
• Cisco, Juniper, Symantec, etc. firewalls installation, maintenance, and configuration
• Backup Exec, HP Data Protector, etc. Backup Software’s installation, maintenance, and configuration
• CommVault Simpana/Galaxy Server, Norton's Ghost System Recovery and Acronis imaging solutions
• VMware ESX, Virtual Server, Virtual PC, Linux, Unix, Oracle
• Citrix Server, SharePoint, DameWare, VNC Server
• PACS, RIS, HIS, DICOM, HL7, etc.
• Modality machines; i.e., CT, X-ray, MRI, US, etc.
Education
2001, Associate degree, Electronic Engineering, ITT Technical Institute of Technology
Additional Training and Certifications
2002, San Antonio College
• MCSE (Microsoft Certified Systems Engineer), MCSA +Security(Microsoft Certified Systems Administrator), MCP (Microsoft Certified Professional)
• CompTIA A+, CompTIA Net+, CompTIA Security+
2009 PARCA (PACS Administrators in Radiology Certification Association)
• CPAS (Certified PACS Associate)
Work Experience
2008–2011 Government Contractor with Woodbury Technologies Inc., U.S. Army Institute of Surgical Research, TeleRadiology/PACS Imaging Systems Administrator
• Oversee and manage all projects that deal with imagery.
• Coordinate and manage with vendors’ new installation, upgrades, and maintenance.
• Provide server installs, configuration, maintenance, and administrator support for MEDWEB, GE, Agfa, Philips, and Siemens PACS Archive, Vitrea Web 3d, 4d image rendering servers or other image servers to include installing and maintaining all Network connectivity clients for workstations requiring CT, MR, XR, US, etc. or other image access.
• Determine impact on PACS configuration and make changes necessary to allow a seamless electronic TeleRadiology workflow in the DoD private cloud.
• Work with other military treatment facility (MTF) PACS system administrators to make required system changes to allow electronic transmission of radiology exam data over DoD private cloud.
• Establish and maintain a trauma registry system and a research image repository to capture data, images and provide information on care and outcomes of military and civilian trauma patients.
• Provide the Department of Defense (DoD) and other authorized interests with timely and relevant information about care and outcomes of military and civilian injuries for research and development.
• Establish and maintain a trauma outcomes database and radiology image archive to analyze and evaluate clinical decision-making and measure subsequent outcomes for improving treatment modalities.
• Provide activities of each of the services with full and complete access to data and images resident in the DoD Trauma Registry and radiology image archive system.
• Provide the ability to perform data driven battlefield level process improvement of trauma care that drives morbidity and mortality to lowest possible levels.
• Expand across DoD to bring trauma systems into fixed facility care as well as theater care thus enhancing readiness to provide optimal trauma care to deployed Service members.
• Emphasize continuous improvement in medical record documentation quality.
• Capture and share patient data and radiological images across all levels of care, and enables evaluation, and adherence to theater clinical practice guidelines and standard operating procedures.
• Identify training requirements, capture injury epidemiology, support research initiatives, conduct image analysis, and assess success of interventions and outcomes.
4/2004–6/2008 Vertafore Inc., Custom Insurance Solutions, Systems Engineer
• Managed a team of 6-15 (Network Engineer, Jr. Systems Administrator, Tier 1 Tech Support reps, Tier 2 Tech Support reps). Reviewed work orders that arose from custom software for SQL Server 2000 and 2K5 to determine what measures should be taken.
• Perform new or enhancement work for customers, to include gathering, development, installation, testing, training, and go live support
• Responsible for the overall installation and maintenance of the LAN /WAN applications, upkeep of servers (Windows 2K /2K3, Exchange Server 2K /2K3 /2K7, SQL Server 2K /2K5, Citrix Server, Web Server, Symantec AV Server, Share Point Server, Domain Controllers, DNS/WINS Server, FTP Server, Licensing Server, Terminal Server, VPN Server, etc.). Worked with remote users over the phone and through usage of remotely controlling their PCs to resolve any technical issue they may have.
• Handled database related errors in the custom software as well as all escalated items from Tier I and II technical support representatives.
• Provided 24x7 supports for the SQL Servers of over 100+ clients whose databases ranged in size from 10GB to 100+ TB.
• Performed database upgrades (i.e., created tables, views and stored procedures), added index keys to tables, maintained production and demonstration databases.
• Frequently tested software against SQL Server databases to ensure quality assurance.
• Developed technical documentation for clients to use (e.g., Backup/Restore Procedures, Creating Database Maintenance Plans, and Disaster Recovery).
4/2003–1/2004, Custom Insurance Solutions, Network Engineer
• Responsible for the overall installation and maintenance of the Local Area Network and upkeep of servers: Exchange Server 2K /2K3, SQL Server 2K/2K5, Citrix Server, Web Server, Symantec AV Server, Share Point Server, Domain Controllers, DNS/WINS Server, FTP Server, Licensing Server, Terminal Server, VPN Server, All Server roles, Application Servers, Image Right Server, Rackley Server, AIM Server, Docucorp Server, Track-it Server,Ghost, Cisco Firewalls/VPN. etc.
• Worked with remote users over the phone and through usage of remotely controlling their PCs to resolve any technical issue they may have.
• Created backup schedules and ensure they are conducted with Veritas Backup Exec and HP Data Protector
• Maintained the Citrix MetaFrame XP Server and provided user support for remote users.
• Deployed and maintained Voice Communications.
• Installed and maintained Share Point server, Cisco Firewalls/VPN.