HR Manager

*** ***** **** ****** *********, FL ***** Cell: 678-***-**** ******@*****.***

Matthew Nusen

Summary of Qualifications An innovative and results orientated individual who has over 13 years of extensive experience in the HR Outsourcing Industry with emphasis in the areas of human resources, payroll and benefits management. Proven ability to compliment an organizations management team using my team oriented, problem solving and multi-tasking skills to assist an organization.

Specialties Client Service and operational management with a strong knowledge base in the areas of payroll, benefits and workers’ compensation. Working with vendors, brokers and sales organizations

Experience 2006-2009 Total HR Solutions & AllStaff HR Group Duluth, GA

Director of Operations

 Responsible for all operational functions of a Professional Employer Organization with over 250 clients and 3800 worksite employees. Payroll, Benefits, Workers Compensation, IT and New Client Implementation departments were under my direction.

 When hired in March 2006, the company was in the midst of a transition to HR Pyramid as their payroll and administrative software. The live date was two weeks after my hire date and throughout the transition there were no loses to the client base due to the transition.

 The most dramatic and stabilizing effort that I had implemented was the moving of our benefit offerings from a client based policy to a national health plan with complete client underwriting.

2004-2006 Presidion Solutions Jupiter, FL

Operations Manager

 Operations manager for one of the nations largest Professional Employer Organization. Was responsible for day-to-day operations for 7 internal service teams who handled the servicing of 2500 clients and 30,000 worksite employees.

 Responsible for client satisfaction, payroll accuracy, benefits enrollment and client retention

 Manage a budget for over 80 internal employees in multiple operations centers.

2002-2004 Alphastaff Boca Raton, FL

Director of Benefits

 Manage benefits for over 120 clients and 2500 worksite employees on a national health plan and administered benefits for over 100 clients on their own client plan.

 Automated and designed the new benefits enrollment process for both national health plan and each clients individual plans

 Coordinated rollover of a multiple employer 401K plans from one administrator to another while increasing client participation and employee participation by 50%.

2001-2002 The Cura Group, Inc. Ft. Lauderdale, FL

Benefits Manager

 Benefits Operational Manager for over 150 PEO clients and 12,000 worksite employees

 Managed over 100 individual medical plans and supplemental insurance products for our clients

 On a monthly basis my department handled open enrollments for the various medical products for each client

 Worked with sales organization, implementation team and client service department to transition new clients and their insurance products

 Handled 401(K) plans for over 40 different clients and their respective third-party administrators

1997-2001 ADP TotalSource Maitland, FL & Alpharetta, GA

Regional Benefits Manager/Field Client Service Manager

 Group benefits administrator for regional office responsible for over 300 PEO clients and 9,000 worksite employees

 Handle annual open enrollment for region including all health & welfare programs – health, dental, vision, life, disability and flexible spending accounts

 Trained regional sales organization and field client service department on benefit products for each annual enrollment

 Supervised the 401(K) Retirement plan that was offered on two different platforms

 Assisted and supported expansion of new regions in Central/North Florida, North Carolina and Texas

Education 1991-1993 Lake-Sumter Community College Leesburg, FL

AA Degree

 Emphasis in Political Science

Systems Microsoft Office: Word, Excel, Powerpoint, Outlook

HR Pyramid (HRP) Payroll System

Lawson HR Payroll System

Payplus Payroll System

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