Customer Service Sales

CharKala Sanders

**** ****** ***** *** * Lexington, KY 40505 PH 859-***-**** ********************@*****.***

OBJECTIVE

Professional with diversified customer service relation skills, effective oral and written communication expertise, and proven ability to multi-task while under pressure and maintaining tight deadlines and schedules seeking entry level position in which teamwork and strong leadership is desired to meet company goals and objectives.

WORK EXPERIENCE

Packer

Scentsy (Adecco) Lexington,KY Oct. 2011 to Dec. 2011

Collected, organized and packaged candle products in accordance to company's specifications and standards.

Cashier

Gordman Food Service GFS) Lexington,KY July 2011 to Sept 2011

Greet, assist, and check out customers. Prepare large orders prior to pick up. Advertise store credit card for businesses and Fun Funds programs for customers. Maintain cleanliness and order of register and restrooms.

Housekeeper

University of Kentucky (Crothal) Lexington, KY Apr 2011 to July 2011

Detailed cleaning of newly remodeled lobbies, restrooms, conferences rooms, cafes, chapels, staircases, and patient rooms upon request. Cleaning included a wide range of varied duties. Shift required detailed cleaning to standards of the hospital.

Packer

Scentsy (ISE Inc.) Lexington, KY Oct 2010 to Nov 2010

Collected, organized and packaged candle products in accordance to company's specifications and standards.

Cashier

Sears Roebuck & Company Lexington, KY Apr 2010 to Jun 2010

Assisted customers in merchandise history, promoted sales advertisements, marketed gift items and sales discounts, collected cash, checks and processed debit/credit cards payments, recorded payments. Effectively handled customer inquiries.

Receptionist

Instant tax Services Lexington, KY Dec 2009 to Apr 2010

Mastered interpersonal customer relations skills, Answered, received, transferred and manually documented messages by use of a multi-phone line system Filed, organized and maintained company’s alphanumerical filing system. Assembled and proofread applications, copied and verified documents

Sales Associates/Cashier/Remodel Crew Member

Wal-Mart Lexington, KY Mar 2009 to Dec 2009

Maintained department inventory and cleanliness, Practiced quality and safety standards, collected cash, checks and processed debit/credit cards for purchases and accurately recorded payments.

Childcare Provider

Self-Employed Lexington KY Jun 2006 to July 2008

Provided childcare care assistance. Assisted with homework assignments. Prepared after school snacks. Supervised outdoors playtime activities.

EDUCATION

2010 College for Technical Education, Lexington, KY Administrative Office Skills

2008 Bluegrass Community Technical College Lexington, KY Business Management

2008 Henry Clay High School Lexington, KY General Education Courses

CERTIFICATIONS

Microsoft Office Systems Lexington, KY Certificate May 2011

Workplace Principles Lexington, KY Certificate Aug 2010

Customer Service Relations Lexington, KY Certificate Sep 2009

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