Administrative Assistant Customer Service

PAMELA BROWN

832-***-**** **********@*****.***

OBJECTIVE

To apply extensive Administrative Assistant experience to a position with an organization which will allow me to utilize my extremely proficient office skills, outstanding problem resolution abilities, exceptional customer relationship skills, organization, time management, and communication experience, while providing an opportunity for long-term growth and advancement.

EXPERIENCE

HOU-Scape, Inc. Cypress, TX. May 2006 – May 2012

ADMINISTRATIVE ASSISTANT

Assistant to the VP of Operations, Sales, and Upper Management

Managed client interaction, account management, and customer service

Managed all vendor relations

Organized and distributed work orders

Provide weekly/monthly reporting and work status updates

Maintained detailed documentation on all clients, employees, marketing activities, vendors and work orders

Created correspondence and materials for various presentations

Balanced and monitored monthly expenses from petty cash receipts, weekly gas logs

Processing new hire paperwork

Payroll for employees and contract labors

Organized and maintained Insurance for new/old contracts, automobiles and equipment

Answered and directed incoming calls

Dispatched maintenance crews

Performed all general office duties such as communications, filing, mail distribution, ordering supplies, etc.

Texas Remodeling Homes Houston, TX April 2002 – May 2006

OFFICE/SALES ASSISTANT

Assistant to Senior Management

Manage data regarding bids and proposals

Maintain communication with clients and vendors regarding bids and proposals

Answered and directed incoming calls

Performed all general office duties such as communications, filing, mail distribution, ordering supplies, etc.

Gail Real Estate Katy, Texas March 1998 – April 2002

OFFICE ASSISTANT

Assistant to Residential Remodeling Manager

Consulted clients regarding the purchase and/or sale of homes/properties

Showed Homes/Properties

Maintained detailed documentation of all clients, purchasing/sales paperwork, marketing activities, and vendors

Ensured healthy working relationship with vendors

Answered and directed incoming calls

Performed all general office duties such as communications, filing, mail distribution, ordering supplies, etc.

EDUCATION

Langham Creek High School Houston, TX. 1989 – 1993

SOFTWARE/SKILLS

Microsoft Office: Word, Excel, Outlook, PowerPoint, Quickbooks, PeachTree

Account Management, Office Management, Employee Relations, Payroll, Administrative, Sales Assistance, Written/Oral Communications, Time Management, Problem Resolution, Organization

Contact this candidate