Customer Service Sales
Resume:
Everett Zoog
Columbus, Ohio ***12
evzoog@hotmail
EDUCATION
The University of Toledo Toledo, Ohio
Bachelor of Science Degree in Environmental Science December 2007
The University of Hertfordshire London, England
Diploma of Higher Education in Environmental Science June 2006
WORK EXPERIENCE
Silliker Food Safety and Quality Solutions Columbus, Ohio
Microbiologist December 2009 - Present
Prepare samples to test for various microorganisms
Read, calculate and record analysis data to produce a report for the client. Correct any discrepancies that occur on the worksheet
Pipette sample solution into tubes or plates according to the analysis process being performed. Pour the agar into plates or tubes to begin the growth process
Perform rapid method tests when requested by the client
Practice sterile microbiology techniques that insure no cross contamination between clients
Maintain knowledge of Laboratory Information Management System (LIMS) that is required to complete job responsibilities
Perform Staph Aureus confirmation tests on suspect plates to identify whether typical or atypical
Maintain accurate quality control documentation of analysis procedures
Operate PCR and IDAHO assays to release results to clients
Travel to other Silliker labs to consult and assist personnel with analysis procedures
Matt The Miller’s Columbus, Ohio
Bartender March 2011 - Present
Brazenhead Columbus, Ohio
Bartender October 2009 – December 2009
Bar Management Group Raleigh, North Carolina, Cincinnati, and Columbus, Ohio
Manager November 2006 - August 2009
Managed and supervised employees
Trained employees on service, sanitation, legal, and job skills
Responsible for development, financial, and contract services
Coordinated large parties and charity events
In charge of customer service including devising innovative solutions to customer requests and settling disputes
Designed and implemented weekly promotional events to increase sales
Increased sales over given goals and was given a promotion from Cincinnati to Raleigh
Did inventory and placed orders of product, which had to be with in a weekly budget
Toledo Botanical Gardens Toledo, Ohio
Greens Keeper June 2006 - August 2006
Responsible for the feeding and maintenance of a wide variety of flora in the gardens
Mitigated the growth of invasive species of plants in the gardens while protecting the desirable species
The Ale House Toledo, Ohio
Bartender February 2006 – June 2006
FedEx Toledo, Ohio
Product Operator November 2005 - February 2006
Prepared distribution of cargo
Awarded employee of the month for hard work and dedication
Ele House Hertfordshire, England
Bartender September 2004 – June 2005
Domino’s Pizza Toledo, Ohio
Delivery Driver October 2002 – May 2004 (School year only)
Mortgage Maintenance Columbus, Ohio
Crew Leader May 2002 – August 2005 (Summers only)
Supervised staff by organizing agendas and oversaw project completions
Secured bank holdings throughout Ohio, West Virginia, and Indiana
Maintained the condition of properties with routine inspections
ACHIEVEMENTS
Completed the Columbus Marathon and placed in the top 20 percent
Volunteered for the Nature Conservancy and restored a struggling habitat
Lived in England for a year, traveled all across Europe, and made stops in Africa and Australia
Worked while living in England to fund my travel expenses and I played on the college football team in England
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