Customer Service Representative

MARIA M MENDEZ

**** * *** ** ******

NILES, MI **120

Cell Phone: 269-***-****

**********@*****.***

Employment History

Customer Service Representative (CSR)

**/**** - **/**** ********* FRIEND, DBA WOODWIND & BRASSWIND Southbend, IN

Provide customers accurate information and resolution to all contacts, verbal and written with the goal of one contact resolution.

Provide accurate and clear documented follow up for all customer issues for the following shipping status, warranty processing, damaged package claims, payment processing, data entry and general problem resolution.

Education and Training

Completion Date Issuing Institution Qualification Course of Study

1987 Niles SR High High School Diploma General

References Available on Request