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Sales Manager

Wellesely Hills, MA, 02481
August 21, 2012

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Cynthia C. HARUNK

Western New England College, Liberal Arts 1981

** *** ****** ********* *****, 02481 Boston MA 02481, home office: 781-***-**** /mobile:781-***-****

• Sales &Consulting Training Programs completed: NinetyFive5 Franklin Covey- Huthwaite-SPI- SPIN-Miller-Heimann,-Action Selling

Professional History

11/11–current: US4 Healthcare Systems - Aberdeen, NJ Sales Executive, Contractor

An innovative healthcare technology company, specializing in healthcare process automation that improves patient care, reduces costs, and increases business process efficiencies within the clinical and business areas of the healthcare system.

01/11 – 04/11: BancTec, Inc - Dallas TX – Client Executive: Quota $1-3million

BancTec provides a wide range of solutions for automating complex high-volume and data intensive business processes to large enterprises, they provide Payment Processing, Document Management and Content Processing, Information technology services, and support business applications including Healthcare Revenue Cycle Management, Global Payments, and BPO solutions.

11/09 - 6/10: XO Communications, Inc. Waltham, MA Quota: $500-1.5million

Consulted and sold telecommunications solutions to the SMB market. Territory: Boston & greater Boston Region

05/94- 04/09: Premiere Global Services Atlanta GA - Global Account Executive Sales Quota $2.-$3.5 million Specializing in Transactional Services, Premiere Global Services is a provider of on-demand applied communications technologies. Their communication operating system provides global enterprises with a secure on-demand virtual communications platform, that support mission-critical business applications and related processes, including conferencing & collaboration, digital document delivery, messaging services, email marketing and CRM. PGI solutions integrate with their customer’s existing business application platforms such as treasury & cash, trade management, 401k management, asset mgmt, claims processing, supply chain management, and other business processes. Accounts: GE Capital, GE Healthcare, TD Bank USA, M&T Bank, TD Financial Group, The Hartford, Mellon Bank, Citizens Financial Group, HSBC, Perot Systems, Reed Exhibitions, Key3Media, IBT (acquired by State St.), Brown, Brothers Harriman, Perot Systems, ANC Rental Corp, and Penske Systems. Annual President Club

11/93-5/94: IPL Systems - Maynard, MA – Data Storage solutions,

Regional Account Manager: Consulted & sold high- performance data storage solutions, Mid-West USA. Territory: Mid-West USA Accounts: Mid-west regional named accounts Rolls Royce Turbine N.A., BCBS of Michigan.

3/92-10/93: G.A. Blanco & Sons - Wilmington, MA Sales Executive Boston Office peripherals and business supplies. Key Accounts: Liberty Mutual, Mass Mutual Insurance& Financial services. Blue Cross BlueShield of New England, Children's Hospital, Beth Israel Hospital, New England Baptist Hospital, Dana Farber Hospital

1/91-2/92: National Association of Manufacturers - Washington D.C. New England Sales Manager Consulted and provided solutions to the leadership with the Forbes 100 and the Fortune 500 business and healthcare systems, around member and business issues, managed new memberships and increased annual corporate dollar commitment, based upon percentage of corporate assets. New England Key Accounts: Digital Equipment, Polaroid, Raytheon, SUN Micro Systems, Apple

11/87-1/91: Equifax, Atlanta, GA, -Account Executive, New England Sales Executive- retail market, provided hardware/software solutions and related equipment, to manage point-of-sale authorizations and payment transactions. Territory: New England - Key Accounts: CVS, TJX Companies, BOCH Automobile Dealerships, Macy’s, LL Bean, Filenes, and Sheraton Hotels

10/86-10/87: Access Technology, Natick, MA - - UNIX Software Sales, Account Manager, a software publisher of spread sheet applications solutions. Computer Associates acquired Access Technology software, and integrated the solution into their business portfolio. Midwest Territory

9/83-9/86: International Data Group, Framingham, MA, Sales Advertising Manager and Administrative Assistant to the EVP of Worldwide Marketing, IDG Research & Publishing. Key Accounts: SAS, IBM, DEC, Apple, XEROX

What I sold and implemented:

Data Management: Data Governance, Managed File Transfer, security and data delivery, content management via mail; email, voice, online.

Business banking treasury & cash management global payments, healthcare payments, and claims processing

Insurance: claims and financial reporting, healthcare payments

Healthcare: e-Prescribing, global payments, revenue cycle mgmt,

Security and e-Discovery: Legal IP Services and enterprise accounts

Transportation and Logistics,

Travel and Hospitality, customer service, reservation automation

Research and publishing, content management and document delivery

Marketing Services –CRM


I have been trained in sales and consulting. The convergence of these two disciplines has provided me the opportunity to follow a process of inquiry; which enables the customer to set the agenda. I have over fifteen years of experience; I have called on all sizes of accounts from mid-to Enterprise-level businesses; including public and private companies. As an account executive, every day I am focused on cold-calling, new business acquisition, and networking.

Current: My current employer, US4-HealthcareSystems was founded by a talented colleague of mine, at Premiere Global Services We worked together for 15-years, building great solutions, and together. We closed the largest deal in PGi's history. We automated a global claims system for The Hartford. I worked with the Founder on processing and delivery services, each which had unique complexities around security and service-level agreements around processing time dictated by industry mandates, in the banking, insurance, healthcare, hospitality, processing and payments, and many services companies. I was in the data communication division, which was acquired by Easylink, and they did not bring all of over, I did not move over to Easylink.

BancTec: From the outside looking in, this appeared to be an ideal opportunity to expand my career in BPO solution sales. The company had an aggressive plan to transform their model of BPO solutions into new industries and practice areas, and they created a new sales team and instituted a new sales methodology for their go to market strategy. Unfortunately, the cumbersome sales methodology did not integrate well into their existing and undeveloped practice areas, and after three months of training, review, and continual refinement, upper management changed their course. Myself, and others on the sales team were let go as they reverted back to their prior model.

XO Communications, I accepted this position selling telecommunications to the SMB market (loops, routers, memory, etc.) and soon realized that commodity sales to small companies in a boiler-room atmosphere was not conducive to my background and career objectives. My father was in failing health at the time, and I made a decision to leave the company and care for him during that difficult time for him.

Premiere Global Services 15-great years, accolades of success in global solutions sales. In 2010 the data communications division of Premiere Global was acquired by Easylink.

Annual Participate of the Marine Corps Marathon

Annual Participate of the Marine Corps Marathon

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