Customer Service Supply Chain

Lorena Bowles

**** ***** ****** ***** • Houston, TX • Phone: 832-***-**** • Email: ************@*****.***

Procurement Administrator| Logistics Expeditor | Detailed Reporting

Results oriented and dedicated supply chain professional with experience handling purchase orders, vendor relations and negotiations, troubleshooting and problem resolution, and maintaining essential documentation and reports. Able to provide a variety of administrative functions in support of procurement projects including scheduling and coordination, data entry, document control, and providing customer service. Team player with strong communication and interpersonal skills; ability to build rapport with customers, vendors, and coworkers. Committed to seeing projects through to completion in fulfillment of company goals and initiatives while meeting project deadlines.

Areas of Key Strengths:

MS Word, Excel, Powerpoint Report and Document Preparation Invoicing

SAP, APIX Procurement Troubleshooting

Vendor Relations Shipping Documentation Project Follow Up

PROFESSIONAL EXPERIENCE

Santini Export Packing Corporation, Houston, TX 2009 to Present

Exxon Mobil Lead Account Coordinator

Coordinated procurement projects with various suppliers and vendors.

Verify accuracy and completion of export documentation.

Obtained freight rates for price analysis and schedule and book freight with Airlines, Ocean Carriers, and Consolidators.

Complete documentation for bills of lading, airway bills, commercial invoices, and packing lists and maintain documentation for invoicing.

Operate customs exit systems; ensure relevant input data is recorded for obtaining E.C.C.N and other export compliance information with US Customs.

Ensure timely delivery to carrier's consolidators and packing depots.

Supervised containers loading for export.

Summarized variety of reports to support procurement projects as required.

Enter purchase orders into the computer system and expedite orders.

Dolex Dollar Express, Houston, TX 2007 to 2009

Teller

Generated the process for money wires and transfers.

Received bill payments from service companies and handled large deposits.

Provided exceptional customer service, promoted products, and utilized bilingual skills to assist customers.

Arington’s Self Storage, Houston, TX 2005 to 2007

Assistant Manager

Managed the inventory, daily cash handling and bank deposits, and official company correspondence.

Provided permit authorizations, generated paperwork for leasing, and prepared auction paperwork.

EDUCATION

Bachelors Degree in Supply Chain and Logistics (In Progress)

University of Houston, Houston, TX, 2011 to Present

Certificate of Technology in International Business and Logistics

San Jacinto College, Houston, TX, 2011

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