Manager Administrative Assistant
Resume:
Gilbert Huerta
**** **** ****** • Homestead, PA *5120 • 417-***-**** • **************@*****.***
SUMMARY
An enthusiastic and demonstrated achiever seeking placement in an executive or clerical support role to enhance office skills, gain experience with seasoned professionals, and work towards a suitable career path in managerial administration for an academic, financial, or legal environment. Candidate also experienced with successfully balancing the demands of a full-time work schedule and the expectations of a college education while demonstrating strong analytical reasoning, superior writing skills, and an exceptional work ethic.
Highly organized and proficient in a variety of office support tasks including:
o Office Organization & Administration
o Records & Database Management
o Software Training (PeopleSoft, Mainframe)
o Telephone & Front Office Reception
o Excel Spreadsheets & Reports
o Outlook Scheduling & Calendaring
o Meeting & Event Planning
o Filing & Data Entry (90 WPM)
QUALIFICATIONS
Feb. 2009 – Aug. 2011 UMB Bank Springfield, MO
Commercial Administrative Assistant
o Processed and monitored daily disbursements/payments between commercial deposit accounts from $5-10millions lines of credit.
o Excelled within deadline-intensive environment, ensuring the accurate and critical completion of all commercial loan closings.
o Served as training guide and resolution resource personnel for issues not limited to financial, operations, and records maintenance.
o Answered and directed high volume of phone calls and business referrals.
o Traveled to Kansas City, MO for monthly corporate training events for hands-on, cooperative sessions geared towards “Conflict Resolution” and “Organizational Effectiveness.”
Jan. 2008 – Feb. 2009 Grand Crowne Travel Springfield, MO
Assistant to Hiring Manager, Receptionist
o Directed vendor relations, managed supply purchases, generated and tracked equipment maintenance records.
o Screened new applicants on behalf of the Director of HR with regard to preliminary interviews and coaching for “Phase I” hiring practices.
o Amended and updated training materials, verification of employee files and customer travel packages accurately and meticulously.
Aug. 2007 – Jan. 2009 Comfort Inn & Suites Springfield, MO
Shift Manager, Auditor
o Participated in hotel promotions and marketing strategies to improve reservation rates.
o Implemented measures to diplomatically and effectively resolve guest grievances/complaints.
o Reconciled cash drawers against weekly ACH statements to monitor weekly sales progress.
Sept. 2006 – Jan. 2008 Rendezvous Lounge Springfield, MO
Shift Manager, Barista
o Advertised on promotional radio spots, social networking events, and sampling.
o Compiled and balanced cash receipts for register tills on a daily basis.
o Assigned tasks to a staff of 9 including food preparation, waiting tables, and cleaning.
o Trained new associates and mentored baristas through week-by-week training sessions.
Aug. 2004 – May. 2007 University Communications Springfield, MO
Office Support, Staff Writer
o Handled primary administrative duties for Director of Marketing including filing, archiving, and editing alumni newsletters.
o Prepared university press releases to local media news and periodicals.
o Published periodic updates to university web-pages and edited admissions letters.
o Answered multi-line phone and greeted visitors.
o Purchased catering orders for office meetings.
EDUCATION
Aug. 2007 – May 2009 Missouri State University Springfield, MO
Bachelor of Arts (B.A.), Sociology
o Minor, Focused studies in “Law and Society” and “Finance”
o Philosophy Club, Treasurer
o Magna Cum Laude, GPA 3.60
Aug. 2004 – May 2007 Drury University Springfield, MO
Associate of Arts (A.A), Business Administration, Communication
o Amnesty International Chapter, Vice-President/Minister of Social Justice
o Student Government Association, Student Affairs Advisor
o Dean’s List: 2004 - 2007
PROFESSIONAL REFERENCES
Carrie Hauer, Commercial Services Manager – UMB Bank 417-***-****
Brenton Kembell, VP/Commercial Officer – UMB Bank 417-***-****
Darla Marler, VP/Treasury Management – UMB Bank 417-***-****
Ryan Mattix, Greater MO Regional Manager – UMB Bank 417-***-****
Angie Shertz, Administrative Manager – Grand Crowne Travel 417-***-****
Dena Lantz, Assistant Manager – Rendezvous Lounge 417-***-****
Melody Sanders, Secretary – University Communications, Drury University 417-***-****
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