Customer Service Sales
Resume:
ROCCO A. SARICH
*** *. ******** **. ****** CA ***69
phs0xb@r.postjobfree.com
Qualifications for Sales Management/Business Development
Competitive top performer equipped with 27 years of success in sales, client relations, business development, and customer service.
Additional areas of expertise include:
Customer Service -Restaurant Busser/Server/ Bar Back-Escrow Coordinator-Golf Store Mgr.-Operations Management Sales/Territory Development- Marketing/Searcher-Public Relations-Training/Development
HIGHLIGHTS
Recognized with several awards for outstanding sales achievement. Employee of the month numerous times.
Expanded a client base by 15%, from 20 to 23, by initiating and maintaining relationships to maximize order capture within assigned territories.
Boosted Residential resale sales by 20% per month, from 17 to 24, by effectively marketing, including maintaining contact with banks, lenders, REO departments, commercial accounts, and escrow officers.
Increased the number of new clients, and escrow accounts as well. 88% closing ratio.
Trainer for all new employee hires for bussers at both restaurants. Signature Kitchen and The Old Spaghetti Factory. Food Prep, Line cook experience.
SYNOPSIS OF RESPONSIBILITIES
Provided training and development in fostering strong relationships and establishing alliances.
Processed daily performance for all incoming calls and sales for daily postings.Meeting strict deadlines.
Responded to client inquires, handled specific clients and ensured compliance with client protection rules.
Training in Food Prep, Temperatures in foods, hygiene
CAREER TRACK
Realtor Assistant, Tree Line Realty, Assistant to realtor, opening and closing of title and escrows. Assist in resale Transactions, Short Sales transactions, Open houses, Foreclosures, Reo properties. 2010 to date
Server, Busser, The Old Spaghetti Factory: lead busser, temp server, trainer for all bussers and new hires, busser, main floor, handled numerous stations as well as the whole restaurant. 2008 to 2010
Food Runner, Busser, Signature Kitchen: Food runner to customers, cleaned and maintained tables for fast turnaround, Bistro atmosphere. 2008 to 2010
Account Executive, Alliance Title Company, managed a territory by open orders, new clients, agents, and lenders. 2007 to 2008
Sales Representative, Pacific Title Company, managed a territory, lenders representative 2006 to 2007
Account Executive, Old Republic Title Company, managed a territory for Resale’s, Lender Refinances, Commercial and Industrial transactions. 2003 to 2006
Account Executive, First Southwestern Title Company, Tri-County searcher, Orange, Riv/SB, L.A. searched all 4 Counties, TSG unit searcher, searched all open orders, assistant to searching supervisor. 2000 to 2003
CREDENTIALS
Bachelor of Science: Major in Marketing, SDSU, San Diego, California
Management in Supervision, Stewart Title, California Time Management, Old Republic Title, California Management Information Systems, California Land Title Association, California and Basic Computer Systems
President of Tustin Host Lions, 2007-2008
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