High School Customer
Resume:
Ali Isse
Eagan, MN *****
Telephone: 612-***-****
Email: phih50@r.postjobfree.com
Education:________________________________________________________
Minnesota State University, Mankato
o Political Science, BS
o Ethnic Studies, BS
o Minor: International Relations
Inver Hills Community College
o General Studies
Eagan High School
o Diploma
Extra-Curricular Activities:________________________________________
Somali Students Association (SSA) 2009-10, 2011-present
o Official Board
o Secretary
Muslims Students Association (MSA) 2009-present
African Student Association (ASA) 2009-present
o Participated at African Students Association's soccer tournament
Mosque 2005-Present
Restored Somali Student Association (SSA, MSU) 2011-2012
o After the Somali Student Association was officially closed and unrecognized from 2010-2011, three Somali students enrolled in MSU, who I was one of, decided to bring the association back once more.
Authored Constitution (SSA) 2011-2012
o A committee of Somali students, who I headed, wrote the Somali Constitution over the span of four weeks. The process included debating and presenting the Constitution to the Association’s General Assembly.
Health and Language Research Project 2011
o Project Report affiliated with Hafsa Health Group; we interviewed number of minority professionals in order to make medical translation more accessible for minorities; and gained valuable knowledge on the resources that are available and potentially available to minority groups in inner-city communities.
Student Senate Committee 2008-2009
o Inver Hills Community College (IHCC)
Volunteer:__________________________________________________________________
African Student Association (ASA) 2010-2012
o Volunteered Somali Night: Assisted with administering and coordinating African Night.
Somali Student Association (MSU, SSA) 2011
o Volunteered in the elections, Somali Night and Somali Fundraising for the “Somali Famine”.
Hafsa Health Group 2010-2012 (customer/client service)
o Received calls from nationwide and dealt with concerns, such as: the best specialist doctors, therapists, hospitals, medicine, health equipment’s, and much more.
Starlight Homecare Inc., 2006-2008 (customer/client service)
o Directed potential customer/client to our services
o Set up appointments
o Set up transportation to and from the hospital
o Arrange interpreters for minority clients.
Eagan High School: Make a Difference Day 2006-2007
o Collected canned goods, and donated to food shelters around the city of Eagan.
YMCA: Youth Development 2006-2007
Brian Coyle Center 2004
o Set up tables and cleaned the parks under its property
Work Experience:_________________________________________________________
Founder of Politan Peoples 2011-Present
Office: 651-***-****
o Politan Peoples is a non-profit organization that helps minorities, disabled groups, and inner-city communities. We provide resources, brochures and magazines to these groups.
Jakes Stadium Pizza 2010-2011
G&M Homecare Inc., 2009-2010 (customer/client service)
Office: 612-***-****
o Set up appointments
o Set up transportation to and from the hospital
o Directed potential customer/client to our services
o `Deal with customer/client complaints
o Arrange interpreters for minority clients
Subway 2008-2009
651- 681-1874
Alliance Health Care 2006-2007
Skills:______________________________________________________________________
o 6 years of customer/client service gave me an opportunity to become skilled persuader and communicator; and gain knowledge on serving customers and their needs.
o As founder and head of program operational director of Politan Peoples I gained leadership and decision-making skills.
o Managing and allocating the most beneficial use of the funds allocated to our NGO, endowed me with skills to administer, distribute and oversee chief management affairs.
o Gained strong aptitude in survey and research skills upon completion of the Health and Language Research Project (2011). Additionally, I successfully completed qualitative and quantitative research and analytical based upper level courses at MSU.
o Holding events for Hafsa Health Group and as head program operational director for Politan Peoples facilitated my planning and administrative skills.
o Nearly a decade of volunteering and employment taught me the importance of team work. Moreover, I am able to work on independent projects and participate in teamwork.
o Proficient with Microsoft Word, Excel, and PowerPoint.
o Multi-lingual, can work at a fast-paced environment, and can multi-task.
o Proficient writer.
o Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
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