Warehouse Operations Manager

Lawrence Cavanaugh

** ***** ******, *********, *** York 11768

Home 631-***-**** Cell Phone 203-***-**** email: ******@*****.***

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Objective: To obtain a position as Warehouse Operations Manager within a corporation that would enable me to utilize my fulfillment and operation skills for a large distribution facility.

Skills: • Over 25 years warehouse management and fulfillment operations experience

• Able to analyze initiatives for cost savings opportunities. ( i.e. racking, corrugate, disposals, Over $250K savings )

• Skilled at learning new tools, systems, and processes quickly, working well under pressure, and communicating ideas clearly and effectively

• Attention to detail with strong organizational skills

• Team player - enthusiastic and work well with others, able to manage and supervise others

• Demonstrates strong leadership qualities and customer service oriented

Professional

Career History: Warehouse Operations Manager, Special Teas/Teavana Corp. Stratford, CT 2005-2011

• Partnered with warehouse team to ensure accurate, efficient and on-time delivery of

products to our retail and internet customers. Meet & exceed company set operation and sales goals

• Responsible for overseeing all aspects of order fulfillment (pick, pack, receiving & shipping)

• Directly supervised, mentored and developed a team of warehouse employees. Guided daily work expectations of the staff and weekly goals, coordinating employee work schedules

• Able to report successes and developmental opportunities and provide recommendations

• Ensured compliance to company guidelines and policies and manage inventory control

• Responsible for the collection of Departmental KPI’s and improvement of departmental performance

• Maintained and created SOP and training documents (divisional pick/pack etc.)

• Transportation/Shipping Experience with external vendors - UPS, FedEx, Mail innovations and U.S. Post Office

• Internet and E-Commerce and direct consumer transactions and store order fulfillment

• Lead continuous improvement project teams toward creating warehouse operational excellence

• Managed large amounts of inventory with attention to detail

• Management/Payroll of entire staff; negotiate with agencies for cost savings in temp salaries

• Set up racks with computer generated location systems

• Receive, locate, pick, pack and ship thousands of different sku #s on a daily basis, optimizing pick flow to gain productivity and set inventory to have constant availability of inventory

• Produce sales projections and labor to revenue reports on a daily, weekly and monthly basis

• Assist with company becoming OSHA Compliant, VPP Voluntary Protection Plan

• Performance analysis of Line items pieces and picks per hour expected output via Staffing template

• Develop and implement budgets

• Head Inventory Department, in charge of truck drivers, pullers, stockers, order checkers, receiving and

warehouse manager

• Manage vendor relations to ensure the cost-effective purchase of warehouse supplies

• Oversaw the daily operation of the transportation department

• Managed the logistics of route schedules and a fleet of delivery trucks

• Tracked route payment collections activities, product rotation, and operations of handheld computers

• Ensured Department of Transportation (DOT) compliance

• Handled employee fuel expenses

• Reduced route breakage and incidents of product loss

• Log all shift activities and resolve problems to prevent escalation

• Staffed warehouse crews including pullers, loaders, and receiving personnel

• Directly oversaw all dock appointment times of inbound loads and scheduled return loads back

• Met and exceeded company set breakage, and load time goals

• Created policies and procedures and maintained OSHA compliance

• Set up vendor accounts and negotiated service contracts

• Meet company set budget for payroll and operational expenses

• Directed the daily operation of the distribution center in the areas of order pulling, stocking, truck loading, receiving, return goods and purchasing of supplies for stockroom

• Headed the interviewing, hiring and trained of all employees, new supervisors and freight delivery drivers

• Maintain all company quality control standards and sales levels

• Direct stockroom manager and monitored the work performance of stockroom employees

• Supervised truck loading and special order packing line crew

• Trained loaders on proper loading and placement of inventory on freight trucks to speed delivery time

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Lawrence Cavanaugh

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• Prepared all freight delivery trucks paper work for nightly deliveries

• Worked with the Quality Assurance on all claims

• Managed nightly deliveries to all region stores within a 25 mile radius

• Quickly unloaded all customer freight, managed customer relations and all document processing

• Ensured verification procedures were carried out to ensure compliance

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Warehouse Manager, Elm Global Logistics, Brentwood, NY 1987-2005

• Directly supervised over 40 client accounts, mentored and developed a team of sixty employees

• Managed millions of dollar’s worth of inventory and oversee all warehouse procedures

• Managed payroll for entire staff and hire, train and evaluate potential employees (attendance tracking)

• Set up computer generated location systems

• Partnered with warehouse team to ensure accurate, efficient and on-time delivery to customers

• Produced labor to revenue reports on a daily, weekly and monthly basis

• Assisted Inventory Dept. - in charge of truck drivers, pullers, stockers, order checkers, receiving

• Maintain productivity and quality standards and work with internal depts. (receiving, shipping etc.)

Licenses, Certifications, Licensed Operator: Forklift, Drexel, Cherry Picker, Clamp Machine, Reach Machines, Power Jacks,

Trainings: Slip-sheet machine

Trained staff on First Aid, CPR and AED and managed and planned Safety Committees meetings

OSHA Certification, Able to train others towards OSHA Certification

Computer Skills: WMS, Etomotry, Email, Microsoft Word, Excel

References Available upon request

Contact this candidate