Deneice Redd-Wafer
Oceanside, CA 92057
*******@*********.***
PROFESSIONAL EXPERIENCE:
Debt Relief Network
Los Angeles, CA
Sr. Debt Consultant
Inbound Tele-sales and marketing of debt settlementand credit
management services.
Heavy commercial and residential telemarketing.
Increased revenue in account base by 25% monthly.
Trained customers on new products and services.
Successfully identified new consumer populations and
solicited prospective customers.
Sun Country Group
Escondido, CA
Loan Officer
5/2002 to 7/2007
Inbound Sales and marketing of Home Loans and Loan
Modifications.
Heavy residential telemarketing.
Generated mortgage loan application for potential home
buyers. Successfully identified new consumer populations and solicited
prospective customers.
Participated in sales, product and systems training,
marketing campaigns, and special projects.
Developed appropriate selling skills consistent with
Company philosophy, policies and procedures.
Homefn Mortgage
San Diego, CA
Loan Officer
1997 to 2001
Originated mortgage loan application for potential home
buyers.
Created and presented home loan comparisonprofiles to
clients.
Solicited prospective customers and broadened search
parameters for mailing list.
Taking complete applications for mortgage loans,
including follow-up with documentation required for processing in accordance with
corporate policies and procedures.
Kept all parties informed as to status of application,
set the customers/sources expectations and educate them on the
entire mortgage loan process.
I assisted in writing letters of solicitation and tracking
customer's response.
EDUCATION:
Fontbonne College
Richmond Hgts, MO
BS Business Administration/Marketing
June 1996