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Customer Service Sales Representative

Location:
winnetka, CA, 91306
Salary:
$35k
Posted:
August 05, 2011

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Resume:

I am an outgoing energetic dedicated student with a year of office experience and sales management. I have developed strong working relationships and provided great customer service. I have proven history in sales, office management, and quick adaption to any environment. I have been described as goal orientated and a punctual team player.

PROFESSIONAL EXPERIENCE

UCLA Student Alumni Association (05/2010-6/2010)

Gradpack salesmen

• Recruited new alumni members

• Sold memberships to newly graduating seniors

• Pitched to students about the benefits of student alumni association membership

• Created necessary carts for display

• Stocked incoming supplies

• Sett up booths and gave information to inquiring students

UCLA Academic Advanced Program (09/24/09-6/11/10)

Proctor in Computer Lab

• Oversaw the computer lab

• Helped students with any questions

• Filed report for non working equipment

• Oversaw the lab printer, made sure it worked properly

• Made weekly reports about overall progress

• Created accounts for new lab users

• Helped students with computer difficulties

Los Angeles Pierce College Financial Aid Office (07/01/08-7/31/09)

Student Worker/Front Desk Clerk

• Aided students in FAFSA application

• Processed important required documents

• Oversaw documents for correct input

• Mailed important notices

• Answered questions via telephone

• Duplicated documents for various occasions

• Sent and received faxes

• Filed important documents properly

• Printed necessary documents

• Created file folders

• Computer work, entering data

• Advised students on financial aid

Abercrombie & Fitch (04/07/2008- 02/28/2009)

Sales representative

• Provided great customer service

• Greeted and assisted customers

• Carried packages

• Managed the register

• Promoted company products

• Ensured shoppers had great customer service

• Stocked clothes in correct locations

• Cleaned up after closing

• Continuous floor recovery

• Processed customer transactions flawlessly

Languages

• Fluent in English

• Fluent in Farsi

Education

• 2009- 2011 University of California of Los Angeles – BA Degree in Psychology

• 2007- 2009 La Pierce College graduated with honors - AA degree

• 2003- 2007 Taft High School graduated with honors - Diploma

Skills

• Know how to properly use Microsoft Office, Microsoft Excel, and Microsoft PowerPoint

• Can type over 80 words per minute

• Able to handle difficult customers with a calm friendly manner

• Can use both Microsoft Windows and Mac computers efficiently



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