Customer Service Administrative Assistant
Resume:
Ms. Angela C. Dabney
Richmond, Virginia 23235
(919) 519- 6692Cell
pfdamk@r.postjobfree.com
To Whom This May Concern:
I am writing in response to your advertisement for employment. I have over twenty years' experience in the clerical/administrative field of business. I do have strong technical skills and proficiency in word processing, databases, spreadsheets, and telecommunications experience. In addition, I have successfully provided support services to numerous sales teams, from banking to produce procurement to the medical field. I have also managed all office purchasing, travel arrangements and proposal packaging for various businesses.
I’d like the opportunity to tell you more about my work experience, and how it could contribute to the success of your business. I will be happy to supply references upon your request.
Enclosed is my resume for your further review. I look forward to discussing the position with you.
Sincerely,
Angela C. Dabney
Applicant
/acd
Encl
Ms. Angela C. Dabney
1410 Traway Drive
Richmond, VA 23235
(919) 519- 6692Cell
pfdamk@r.postjobfree.com
Objective –
To benefit your company through my extensive experience allowing me to focus upon quality performance.
Qualifications -
I am a hard worker, dedicated to providing exceptional customer service and administrative support and skill in a technical/business environment. Additionally, I have the following skills:
Skills Experience
Typing 70 WPM
Microsoft Office 13 years
(Includes: Word, PowerPoint,
Excel, Outlook, and Access)
Internet Explorer 10 years
Multi-line Switchboards 12 years
GEO/Automated Dialer 3 years
Customer Service Skills 2 years
Dictaphone 15 years
Education -
York College, Jamaica, NY
September, 1985 - March, 1988
Degree not obtained/Social Work Major
No Awards or Achievements
John M. Morehead High School, Eden, NC
September, 1977 - June, 1981
Diploma received
Relevant Experience –
January, 2010 – April, 2010
Heartland Plaza, Tulsa, OK
Cook
Prepared and served nutritious meals for lunch and/or dinner staff and patients of seniors of a popular of 25 to 30 daily. Helped grocery store during the facility.
October, 2008 – January, 2009
St. Patrick Healthcare Services, Inc., Houston, TX
Administrative Assistant
Coordinated daily functions (per computer, supervisory and organizational skills with staff members that included the registration for CNA student to the school that runs out of this healthcare service that complied with Medicaid/Medicare standards.
January, 2008 – August, 2008
Answering Service of Richmond, Inc., Richmond, VA
Telephone Operator
3rd Shift on staff operator for over 2,000 calls per day, catered to small businesses and franchises that use Answering Service to manage their emergency calls due to 24 hour service promise. Was able to operate all means of messaging included but not limited to: text messaging, paging, faxing, fax records of all calls, pagers availability, emails and voice mail.
August, 2007 - November, 2007
Advantastaff, Inc. c/o Phillip Morris, Inc., Chester, VA
Packaging Cigarettes-Handler
Part-time hours applied to this packaging position handling and floating to different job functions in a cigarette distribution warehouse per sales promotions and monitoring the count for packaging and filling orders for shipment. No awards or achievements obtained.
November, 2005 - March, 2007
Z-Force Security LLC, Midlothian, VA
John Adams HBO Movie Set
Security Officer
Monitor equipment in buildings and trafficking of supplies sent to be checked for set designs for an on-site movie being made in Richmond for production company from HBO. Performed security rounds to secure the location, checked all authorized personnel upon arrival and departural of office.
December, 2005 - February, 2006
Beaumont Juvenile Correctional Facility, Beaumont, VA
Juvenile Corrections Officer
Monitored juvenile offenders in daily activities and ensured security and safety by providing sight and direct supervision, coordinated and oversaw movement. I observed behavior and interaction with other juveniles from abuse or violation of constitutional rights, etc. Received certification from Virginia State in Juvenile Corrections with award in defense for Handle with Care program, CPR, and first aid certified by American Red Cross.
December, 2004 - April, 2005
Home Instead, Inc., Richmond, VA
Live-In Companion/Home Aide
Assisted with household duties, cooking at the instruction of the client also included driving, reading, general care giving, etc.
January, 2001 - July, 2002
Alston Financial Services, Inc., Richmond, VA
Office Manager
Ran credit reports on potential clients, maintained and ordered supplies for in-house agents, coordinated monthly conferences from VA Beach to Maryland associates.
References Available Upon Request
Contact this candidate