Customer Service Quality Control
Resume:
JAIME REYES
**** ******* ***** **** ******, Fl **668 727-***-**** **********@*****.***
JOB OBJECTIVE
Office Assistant/Customer Service
SUMMARY OF QUALIFICATIONS
• Eliminated barriers to effectively communicate and service any client
• Certified in Microsoft Word, Excel and Outlook
• Organized, conscientious and punctual worker
RELEVANT EXPERIENCE
o Check to ensure that appropriate changes were made to resolve customers' problems.
o Determined charges for services requested, collect deposits or payments, or arrange for billing.
o Referred unresolved customer grievances to designated departments for further investigation.
o Created a professional atmosphere to diffuse irate customers properly
o Received payments, issued receipts
o Supervised up to 10 employees at a time
o Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
WORK HISTORY
2007-2012 Family Mgmt Spec. Self Employed Landisville, NJ
2007-2007 Cashier BJS Wholesale Club Vineland, NJ
2005-2006 Quality Control Integrity Medical Devices Hammonton, NJ
2000-2001 Receptionist Professional Hair Design Mayslanding, NJ
EDUCATION
2012 BizTech Learning Centers Advanced Office Specialist Clearwater, FL
1998 GED US Army/Giessen Depot Germany
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