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Customer Service Quality Control

Location:
Port Richey, FL, 34668
Salary:
12.00
Posted:
March 15, 2012

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Resume:

JAIME REYES

**** ******* ***** **** ******, Fl **668 727-***-**** pf7j9b@r.postjobfree.com

JOB OBJECTIVE

Office Assistant/Customer Service

SUMMARY OF QUALIFICATIONS

• Eliminated barriers to effectively communicate and service any client

• Certified in Microsoft Word, Excel and Outlook

• Organized, conscientious and punctual worker

RELEVANT EXPERIENCE

o Check to ensure that appropriate changes were made to resolve customers' problems.

o Determined charges for services requested, collect deposits or payments, or arrange for billing.

o Referred unresolved customer grievances to designated departments for further investigation.

o Created a professional atmosphere to diffuse irate customers properly

o Received payments, issued receipts

o Supervised up to 10 employees at a time

o Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

WORK HISTORY

2007-2012 Family Mgmt Spec. Self Employed Landisville, NJ

2007-2007 Cashier BJS Wholesale Club Vineland, NJ

2005-2006 Quality Control Integrity Medical Devices Hammonton, NJ

2000-2001 Receptionist Professional Hair Design Mayslanding, NJ

EDUCATION

2012 BizTech Learning Centers Advanced Office Specialist Clearwater, FL

1998 GED US Army/Giessen Depot Germany



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