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Customer Service/Call Center

Location:
Austin, TX, 78702
Salary:
10.00
Posted:
December 01, 2009

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Resume:

Catherine Flores

**** ***** **** **.

Austin, Texas 78702

Cell: 512-***-****

E-mail: pf7c26@r.postjobfree.com

Objective: To obtain a position that allows me to utilize my communication and administrative skills.

Education: Austin Academy, Austin, Texas, December 2000-2001 Certificate of General Equivalency Development (GED).

Studies Included:

Microsoft Word, Excel, Business Communications, Researching on the Internet and Team building.

Work Experience:

01/2004-Present Texas Home Health

Austin, Texas

Home Health Aide

Responsibilities included cleaning main areas of home, bathing, laundry and preparing meals for clients. If needed assisted client with medications and routine errands.

05/2007- 05/2008 Starwood Hotels & Resorts

Austin, Texas

Customer Service Rep/Global Distribution Systems

Responsibilities included maintaining a steady and punctual outlook for mistakes on travel agents request, which included creating codes for hotels and travel agents .Data entry and 10 key.

10/2003-02/2008 New Hope Health Care

Austin, Texas

Home Health Aide

Responsibilities included cleaning main areas of home, bathing, laundry and preparing meals for clients. If needed assisted client with medications and routine errands.

09/1998-06/2001 Tartan Textile Services

Austin, Texas

Receptionist and Clerical Assistant

Answered incoming phone calls and routed them to the appropriate staff. Clerical duties included: Typing memos, filing, faxing and scheduled appointments for staff.

Volunteer: When not employed I volunteer my time at Zavala Elementary School. I served on the PTA board as Vice President from 09/2000 to 5/2006. Though I no longer serve on the PTA board, I continue to dedicate my extra time to Zavala and their students. And I now also dedicate my free time to McCallum High School, where my son now attends for the 9th grade.

Special Skills:

Typing 35 WPM

Able to operate office machines

Flexible and Reliable

Able to work with diverse groups of individuals

Great Leader/Team Player



Contact this candidate