JASON METCALF
** ****** ****, **** *********, West Sussex, RH19 4AG
Email: **********@*****.**.** Tel: 013**-****** Mob: 07742364478________________________________________
Committed and hardworking individual. Organised and team orientated with an outgoing and energetic attitude. Previous experience in Administration, Data Entry and Customer Services for Reed Business Information; accomplished communication, interpersonal and problem solving skills with strong attention to detail.
EDUCATION AND TRAINING
June 08 to Sept 09 Just IT Training Ltd, London
Network Professional Programme
• CompTIA A+ IT Technician
• CompTIA A+ Core Essentials
Sept 02 to July 03 Crawley College, Crawley
GNVQ ICT – DISTINCTION
Modules: Presenting Information, Handling Information, Hardware and Software, Information Resources, Graphics, Database, Techniques and Applications.
Key Skills: Level 1 Application of Number, Level 1 Communication, Level 2 Information Technology, PASSED European Computer Driving Licence (ECDL).
Sept 97 to July 02 Sackville School, East Grinstead
GCSE - 9 subjects grades A to C including Maths and English.
EMPLOYMENT HISTORY
Dec 2010 to Present Crimestoppers, Godstone, Surrey (Full-Time, Temp)
Currently I am working in the Crimestoppers office in Godstone working for the FSA taking incoming calls. This is only a temporary role working for Headstart Recruitment agency.
August 2009 to October 2009 Caravan Club, East Grinstead House, East Grinstead, West (Temporary Work Experience) Sussex, RH19 1UA
Temporary Assistant, IT Service Desk for this service provider to caravan owners.
• Received and logged telephone calls and emails relating to technical issues from members of the club; passed these on to IT support and assisted in the resolution of these issues.
• Image rebuilt one laptop and three desktop PC’s.
Dec 07 to Sept 08 & Rob Andrews, East Grinstead (Full-time, Temp)
April 09 to Dec 2010
Assisted carpenter Rob Andrews, on various projects. Work involved laying wood flooring and other general labouring.
Oct 05 to Dec 07 Reed Business Information, Windsor Court, East Grinstead, RH19 1XA, Bankers’ Almanac
Administration Assistant at this publishing company. Worked on the Bankers’ Almanac, a leading publication of reference data on the banking industry.
• Collected and organised external communications, including post and emails, and distributed these to various departments and individuals.
• Managed stationary and other office supply levels and collated specific requests; solely responsible for handling the stationary account and working within a strict budget.
• Responsible for mailing external customers on a fortnightly basis to communicate subscription information.
• Maintained and updated the Bankers’ Almanac database. Involved editing sections of the publication and contacting banks in many different time zones; required strict time-management and attention to detail.
June 05 to Oct 05 Cardys Construction Ltd, Unit 2, Stokers House, Stokers Close, World Cargo Centre, Gatwick, RH6 0EY
Labourer for this national construction company; assisted on projects for key clients across Gatwick Airport.
• Assisted in the re-build of a new business-class lounge.
• Collected materials from suppliers and delivered to off-site projects.
• Cleaned warehouse and maintained site to comply with safety standards.
Sept 04 to June 05 The Old Mill Pub, Dunnings Mill, Dunnings Road,
East Grinstead, RH19 4AT
Barman/Waiter in this local family pub/restaurant.
• Served customers for food and beverage orders.
• Kept the bar area fully stocked.
• Waited on tables.
• Cleaned bar and restaurant areas.
Jan 04 to Sept 04 Next Retail Ltd, Unit F O2, Departures Lounge, North Terminal,
Gatwick, RH6 0PJ
Customer Services Assistant in Next’s Gatwick, North Terminal shop.
• Served customers at the checkout.
• Dealt with customer queries and complaints, both in person and over the telephone.
• Other duties included restocking the shop floor and monitoring the usage of changing rooms.
March 03 to Dec 03 World Of Water Aquatic Centre, Worth, Crawley, W.S, RH10 4PE
Sales Assistant at this Aquatic centre, selling various products such as ponds, fish and fish tanks.
• Advised customers on the most suitable products for their needs.
• Maintained outside grounds and indoor tanks; kept plants watered and cleaned fish tanks.
• Served customers at the checkout and dealt with queries and complaints.
INTERESTS, HOBBIES AND OTHER INFORMATION
• Badminton; I play at my local club twice a week and represent it in matches and tournaments. Previously represented the Sussex Badminton team.
• Golf; handicap 6.
• Football; organised and captain a five-a-side football team that competes in a local league.
• Charity fundraising; raised over £1000 for Myeloma (UK) by completing a 12,000ft parachute jump.
• Driving Licence; full, clean UK Driving Licence held since 2004.
• References available upon request.