Customer Service Assistant
Resume:
Ebony Brown
Vine Grove, *****, Kentucky, US
Mobile Phone: 502-***-****
Secondary Phone: 270-***-****
E-mail: *******.*****@*****.***
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OBJECTIVE
I am experienced certified nursing assistant with 1 1/2 years of experience, seeking a certified nursing assistant position in a reputed health organization where I can apply my best clinical skills.
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WORK EXPERIENCE
Patient Care Assistant
August 2010 - February 2011
Hardin Memorial Hospital |
Healthcare Services
Provided nursing and nursing related services to residents.
Maintained homelike environment for the residents.
Protected and promoted resident rights and assisted the person to maintain independence.
Provided routine care to the patients.
Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.
Maintained the ward neat and clean.
Obtained specimens, weights, and vital signs of patients.
CNA
April 2010 - August 2010
Spring Harbor |
Healthcare Services
Ensured the safety and well-being of the residents is maintained.
Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.
Given enemas to patient when needed.
Measured and recorded patient's fluid intake and output.
Managed supply inventory and supply requisitions.
Provided medication reminders.
Provided patient transportation to doctor appointments.
Food Server
February 2004 - August 2010
Olive Garden |
Food and Beverage Production
Responsible for product preparation and presentation.
Also provide training to new staff.
Gain training under supervision of supervisor.
Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.
Consistently exceed sales goals by effectively managing sections and multi-tasking.
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EDUCATION
Some College Coursework Completed, Healthcare Administrator,
October 2010 - I have not graduated
Ashford University |
Health care administration involves the financial concerns of health care, such as public funding, health insurance reimbursements and managing hospitals and medical practices in accordance of a budget. Administration also deals with assuring compliance with federal and state regulations and delivering high quality patient care.
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CERTIFICATION
Nurse Aide Certification
March 2014
Stat Medical
The nursing assistant provides basic needs for patients of any age, ethnicity or gender as they work under supervision.
AED
February 2010
Stat Medical
CPR
February 2010
Stat Medical
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SKILLS
CPR Certified, AED Certified, Nurse Aid Certified, Able to take Vital Signs Beginner
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