Wilmington, NC ***** Phone 910-***-****
E-mail ********@*******.***
JOSEPH L. RIEKER
Summary of qualifications 1992 – 2012 Time Warner Cable, Comcast, M&T Bank, PMA Conseco, American General, The Rieker Agency, Inc., City of Altoona
Top Comcast DSR, Managing General Agent, City Councilman
Diverse sales experience.
Management and sales through planning and organization.
Using Microsoft Office to market products. From Publisher to Front Page to Power-Point.
Designing and using direct mail and Power-Point presentations to teach, train and recruit.
Public speaking and persuasion.
Ability to work through hostility and adverse conditions to get points across and goals achieved.
Ability to see big picture and develop contingency plans to get goals accomplished.
Education 1984 – 1988 Pennsylvania State University University Park, PA
B.S. Microbiology
Professional experience 2012 Time Warner Cable Wilmington, NC
Direct Sales Representative
2010 - 2012 Comcast State College, PA
Direct Sales Representative, ranked #1 in State College/Williamsport Office for 2011
Direct sales of Comcast cable products to consumers.
Use of Salesforce software.
Cold-calling and referral.
Exceeded sales goals and received citations for success.
Demonstrated ability to adapt to new industry and markets.
Exceeded personal and employer goals.
2009 PMA/Conseco Insurance Altoona, PA
Agent
Worksite Marketing Agent with well established company.
Direct sales and enrollment of employees in businesses, school districts and municipalities.
Independent contractor responsible for organization and management of customers, activities and time.
2008 – 2009 M&T Bank Altoona, PA
Personal Banker
Combining customer service with relationship building, sales prospecting and profiling while managing a portfolio of clients.
Converting service situations into sales opportunities while ensuring compliance, preventing fraud and protecting customer assets.
Utilizing multiple computer systems including contact management software as well as office programs.
Applying fast-paced analytical, persuasive and problem resolution skills towards sales of banking, insurance and investment products and services.
Listening to and obtaining information from clients and making them feel comfortable with recommendations and suggestions.
2005- 2008 AIG American General Insurance Altoona, PA
Agent
Launch of mature market initiative in the area.
Successfully contributed to the introduction of the worksite marketing program for American General. Office leader in worksite production.
Needs analysis and sales of new products to individual clients.
Insurance reviews for public and business entities.
1992 – 2005 The Rieker Agency, Inc. Altoona, PA
President
Management of field force of independent insurance agents as a General Agent for several insurance companies, managing hundreds of agents and millions of dollars worth of business.
Successfully brought together companies and agents with Life, Health, Disability and Senior Market products.
Responsibilities include recruiting, training, coaching and sales support for a variety of products and companies. This involves direct mailing, cold calling and traveling throughout Pennsylvania. With interested or licensed agents, using breakfast or lunch seminars with Powerpoint presentations. Assist agents on telephone or in a sales call and make a presentation to an employer or client. Jointly coach clients and agents through conference calls. Bookkeeping and accounting among other office activities.
Sales presentations for employers of up to 300 employees.
Community activities City Councilman, elected to 2 terms – City of Altoona, PA. Served until moving out of jurisdiction in summer of 2009.
Objective Sales/Management position in consultative sales with individuals and businesses.
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Volunteer experience • City representative on Interstate 99 Development Committee
• Altoona City Authority Privatization Committee, City Council
• Blair County Community Action Agency Board of Directors
References
Paula Aigner, Magisterial District Judge
311 Union St. Hollidaysburg, PA 16648
John Eichelberger, State Senator
423 Allegheny St.
Hollidaysburg, PA 16648
Wayne Hippo, Mayor, City of Altoona, Hippo & Fleming Law Firm
4022 Ridge Ave.
Altoona, PA 16602
Paul Fochler
107 Sandstone Dr.
Hollidaysburg, PA 16648