OBJECTIVE
Seeking a career position within a company, where my professional experience, education and abilities would be an advantage to the growth of my employer and myself.
SKILLS
Fluent in English and Spanish
50 wpm
QuickBooks
Microsoft Programs
Excellent multi- tasker
Proficient with a calculator
Customer service focused/ excellent communication skills
JOB EXPERIENCE
Ross, El Paso, TX- Retail Associate
October 2011- December 2011
- Main duties include cashier box, responsible for attending to the accessories/ shoes department. Must follow Ross programs guidelines.
Schlitterbahn Waterparks, New Braunfels, TX- Lifeguard
March 2011 - May 2011
- Responsible for ensuring guest safety, maintaining high standards of safety, maintaining skills at a rescue- ready level at all times, exceptional guest service skills, assisting with various tasks including grounds, tubes, line control and taking out trash, being audited at any time to establish skill levels and attentiveness.
Crocs, San Antonio, TX- Sales Associate
February 2011 - March 2011
- Responsible for opening and closing store on designated days, maintaining a clean work station, assisting customers, voiding transactions, exchanging merchandise, refunds, meeting a sales day quota, balancing cash drawer, restocking shelves when needed, keeping inventory.
NightEyes Protective Services Inc., San Antonio, TX – Administrative Assistant
September 2007 – January 2010
- Handle all inquiries within my capacity , arrange callbacks to protect boss's time, provide back-up materials for callbacks, route calls elsewhere as needed, do phone surveys/inquiries as needed, maintain calendar; ascertain which events require boss's presence, fix commitments to maximize boss's time efficiency; Allow decision/desk time, when boss chairs meetings: prepare agenda in advance, arrange meeting facilities, act as recording secretary; prepare action minutes, update secretarial/clerical desk manual, update mail/phone directories, post ads for employment on various search engines, use many Microsoft programs, invoice with QuickBooks, send out solicitations explaining company services, market services, attend meetings associated with city law enforcement officials, receive and send mail, interview potential employees, process new employees, receive timecards and hand out payroll, on occasion; purchase office supplies, internet research.
January 2010 – January 2011 – Branch Manager
- Responsible for hiring new employees, registering employees with the Texas Department of Public Safety, training employees to meet client standards, hand out payroll, invoice using QuickBooks program, in charge of Armored Courier contract, meeting a quota for contracts, keeping a employer to client relationship, patrolling employees in different accounts to make sure they were on duty and in full uniform, 24/7 availability.
Western Playland Amusement, Sunland Park, NM – Cashier
March 2006 – October 2006 (Seasonal Position)
March 2007 – October 2007 (Seasonal Position)
- Responsible for answering phones, providing great customer service and great communication skills, accounting for starting day money, handling cash and credit card transactions, balancing at the end of the sales day, voiding transactions, meeting employer standards.
EDUCATION
The University of Texas at El Paso, El Paso, TX
August 2007 - January 2009
- Bachelor of English – In progress
Bel Air High School - Center for Health Professions, El Paso, TX
August 2003 - May 2007
- Top 10%
- Distinguished Achievement Program
- Center for Health Professions Admission
AWARDS
- Sigma Psi Eta Women’s Fraternity Acceptance
- Employee of the year (2010 – NightEyes Protective Services, Inc.)
CERTIFICATIONS
- CPR Certified
REFERENCES
References available upon request