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Proven Producer

Friendswood, Texas, 77546, United States
May 28, 2010

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James (Jimmy) L. Konzen


**** *** ***** *****

Friendswood, TX. 77546

{Cell} 281-***-****

{Home} 281-***-****



Regional Operations/Sales Management Executive

*General Operations* *Production/Administration*

*Key Account Management * New Business Development *

* Direct Sales Partnerships *Consultative & Solution Sales *

* Networking & Relationship Building * Contract Negotiations *

Professional Summary

A seasoned professional with practical experience in and a solid understanding of a diverse range of business management applications, including market analysis, sales and marketing, TEAM building, and quality assurance. Demonstrated ability to select, train and retain self-motivated, customer-service-oriented employees. High-caliber presentation, negotiation and closing skills.

Career Experience

Rocks Foundation Repair Houston, TX. 2-09/Present

Business Development Manager

Manage all aspects of operations from marketing & advertising, sales, production, along with day to day functions. Company started up in January of 2009 with 1 crew. Focused on projects that were directly associated with rebuilding of hurricane “IKE” homes in Galveston, TX. The company was raising homes above BFE as per FEMA elevation certifications. Homes were raised to meet and or exceed revised 100 year flood plans per FEMA. Currently company operates 3 offices respectively in Houston, TX, Wichita Falls, TX, as well as Alexandria, LA. The company now has 4-5 active crews and currently employs’ 35-40 people. First full year of operations as a startup company for 2009 sales revenue was 1.7 million, produced revenue was 1.2 million.

Key Achievements:

 Developed and implemented marketing and advertising which included Google internet advertising, “Post It Note” print ad advertising as well as company web page.

 Developed and implemented stream line operations for sales documents with computer generated contracts, diagrams and support documents.

 Developed and implemented stream line operations for engineering reports for building permits with the City of Galveston, as well as all inspections for various trades during various phases of construction.

 Implemented compliance tracking for OSHA & DOT for installation crews.

 Developed and implemented full spectrum remodeling which included core business of foundation and structural repair, also offering interior repair with sheetrock, plumbing, electrical, carpentry, and exterior repairs which included siding, windows and roofing.

 Recorded highest month of sales for April 2009 $267,000.00

 Retained 100% of all customer contracts with 0% cancellation rate.

 Featured as a FEMA ”Preferred Contractor” in “After The Hurricane” FEMA video.

Abry Brothers Foundation Repair Houston, TX. 2-07/01-09

Division Manager

Managing Production Operations for 8-10 installation crews covering 5 offices throughout Texas, Louisiana, and Tennessee. This also included managing 3 Office Managers along with 9 Salesman within the company. Duties included maintaining day to day operations for each of our 4 facilities, maintaining and ordering all supplies & materials for each facility along with a regimented vehicle maintenance program. Joined company when it was in its infantile stage 1st year sales and production 2.5 million and finished 2nd full year of operations with sales and production exceeding 7.5 million.

Key Achievements:

 Developed and implemented a Structured Sales Process that was rolled throughout company.

 Increased Sales as Sales Manager from 250k-275k to 750k-800k per month.

 Increased Closing Percentage from 25%-28% to an average of 38%-40%.

 Increased Installed Production from average of 450k-500k to over 750k-800k.

 Implemented compliance tracking for OSHA & DOT for installation crews.

 Reduced labor rate from 18%-20% to below 14%.

J&J General Contracting Acworth, GA. 7-06/2-07

Self Employed

Managed General Contracting crew of 4-6 men in various phases of projects, from bathroom and kitchen rehabs, basement refinishing, and foundation repairs & waterproofing. Bid and sold all jobs, ordered material, installed products as well as managed projects from start through completion. Managed receivables, payables & payroll.

Olshan Foundation Repair & Waterproofing Atlanta, Ga. 9-05/7-06


Managing a Sales Force of 7 CST’s out of the Atlanta branch, which was responsible for covering Atlanta metro and the entire state of Georgia. Duties included day-to-day operation of Sales, updating reports in the Oracle system, Sales meetings, and ride along with CST’s for evaluation purposes. Heavy contacts within the construction/home improvement industry for networking purposes.

Key Achievements:

 Increased self-generated revenue by 500k within the first 6 months.

 Increased branch closing percentage from 25% to 38%.

 Implemented compliance tracking for OSHA & DOT for installation crews.

 Developed and implemented a Structured Sales Process that was rolled out on a National Level.

 Increased Sales from an average of 250k monthly to 375k-400k.

 Broke highest level of net sales as a branch 6-yr history of 483k.

 Preferred Contractor NAHI Atlanta Branch. (National Association Home Inspectors)

 Hosted Continuing Education seminars for Real Estate, Engineers, and Home Inspectors monthly.

 Regular Co-host on “WGST Home Improvement Talk Show” a.m. 640 with Lonnie Castillo & Pat Taylor.

The Home Depot Installed Sales/At-Home-Services Atlanta, Ga. 5-00/ 8-05


Managing a Sales force of 9-11 SC’s in 14 stores throughout the Atlanta Metro area. Hired as a SC in May of 2000, promoted to a Selling SM June of 2000, and then promoted to Non-Selling Manager in November of 2000 out of the Chicago Branch. One of the top SM’s in the Chicago Market and then relocated to the Atlanta Branch in April of 2003 where I was consistently one of the top performing Sales Manager in the Atlanta Branch.

Key Achievements:

 Increased revenue in Chicago from 2.5 million to over 15 million from 2000-2003

 Increased revenue in Atlanta from 12 million to over 35 million from 2003-2005

 Highest net sales monthly in Atlanta branch with an average of 575k-650k net monthly.

 Increased awareness at the store levels of installed programs through weekly store events.

 Increased closing percentages in both the Chicago & Atlanta as a TEAM avg. of 38%-41%.

 Rebuilt Sales TEAM when transferred to Atlanta and was highest producing SM in Georgia/Alabama markets out of 57 stores and 5 Sales Managers.

 Top Sales Manager in Chicago 28 out of 34 months.

 Top Sales Manager in Atlanta 23 out of 28 months.

Sears Home-Improvement Products Elk Grove Village, IL. 10-96/4-00


In-home sales one-close call basis for Windows, Siding, and Kitchen Cabinet Re-facing.

Key Achievements:

 1st Yr. Sales average of 70-90k per month. 26% close Rookie of the Year “1997”.

 2nd-3rd Yr. Sales average of 90-115k per month 32% close President Club MBR.

 4th Yr. Sales average of 115-150k per month 39% close Masters Club MBR.

 Top Sales Consultant 31 out of 42 months.

 Top Kitchen Re-facing Sales in Midwest Region 1998, 1999.

 Top Siding Sales in Midwest Region 1997, 1998.

 Lowest Cancellation rate nationally @14%.

Yellow Freight, H & W Motor Express, Chicago, IL. 12-87/10-96

ABF Freight, Consolidated Freightways

Started out in the industry as a dockman for Yellow freight in December of 1987 and trained to become a certified spotter. After Teamsters strike in April of 1994, I went to work for H & W Motor Express as an outbound supervisor, as well as an inbound supervisor. In May 1995 I then took a position as Asst. Operations Manager at ABF Freight and ran city as well as road dispatch along with misc. administrative operations. Then in September 1995, I took a position as Line-haul Operations Manager at CF. I ran the operations for over 400 drivers on the local as well as road dispatch board in the Midwest region. I have a through working knowledge of the aspects with in the transportation industry from the pick up, to the cross dock and dispatch of over the road, through city P & D. Well versed in various DOT & OSHA rules & regulations, as well as Teamsters Local #710 & #705 contracts.


Gage Park High School Chicago, IL.

Principal Scholars Program 1982-1986

J.R.O.T.C. Battalion Commander Lieutenant Colonel

Drill Team City Champion for 1985 and 1986

Individual Drill Manual of Arms Drill Champion 1985 and 1986

Varsity Football & Baseball Letterman

3.4 GPA


Certified Structural Inspector State of Texas {BEC Engineering}, Certified Closer {Robert Sheft}, Performance Based Sales Management Certified {Scott Snell}. 250 hours of Home Depot HR Employee Training Classes, Proficient in MS programs, word, power point, excel. Sugar CRM System, Oracle CRM Systems, Citrix CRM Systems, Micro-Tech Information Systems, Quicken Software, Adobe Office Systems, Micro-soft Outlook, Turbo CAD Systems, Avaya & Advent Phone Systems.


Available upon request.

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