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Manager Service

Location:
Lincoln, IL
Salary:
60000.00
Posted:
December 05, 2011

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Resume:

Tom Sawicki

**** ****** ***

Lincoln, Illinois **656

Cell# 217-***-****

pe4bsg@r.postjobfree.com

EXPERIENCE

Owner/Operator Railsplitter Fencing Co, Lincoln IL Current

Build various fences which include custom work from wood, iron, poly vinyl, chain link for residential, commercial and industrial customers. Bid jobs, create estimates, contract bids, order needed material from supplier. Schedule workload and create invoicing and financial analysis for both business and tax related data.

Fixed Operations Manager Forts’ Toyota, Pekin, IL 2003-2011

Managed day to day operations of the Service, Parts & Rental Departments. I maintained a staff of 20+ employees. Included financial analysis, forecasting, staffing requirements, CSI, employee development programs, advertising, merchandising, warranty administration, establish and maintain working relationships with manufacturer representatives and employee motivation.

Service Manager Mid-Town Imports, Pekin, IL 2000-2003

Responsibilities included financial analysis, forecasting, staffing requirements, CSI, employee development programs, advertising, merchandising, warranty administration, establish and maintain working relationships with manufacturer representatives and employee motivation.

Service Coordinator Dean Team, Ballwin, MO 1995-2000

Responsibilities included scheduling work, writing repair orders, dispatching work, contacting customers on service needs or repairs. Directly responsible for CSI indexes and monthly labor sales.

Service Manager Chris Auffenberg, Florissant, MO 1991-1995

Responsibilities included financial analysis, forecasting, staffing requirements, CSI, employee development programs, advertising, merchandising, warranty administration, establish and maintain working relationships with manufacturer representatives and employee motivation.

Service Manager John Chezik Toyota, Kansas, MO 1988-1991

Service Manager Toyota by Green, Olathe, KS 1987-1988

Asst. Service Manager Ray Green Chevrolet, Jacksonville, IL 1986-1987

EDUCATION

Toyota Service Manager Training, Chicago, IL 2003 - 2011

Volkswagon Service Mgt Training, Chicago, IL 1995 - 2000

Mitsubishi Smart Training, St Louis, MO 1992 - 1993

Toyota Mgt Series, Kansas City, MO 1987 - 1991

Net Profit Seminars, Detroit, MI 1987 - 1988

General Motors Training Center, Richmond, VA 1984 – 1986

PROFESSIONAL SOCIETIES/AWARDS

Lincoln Chamber of Commerce Current

Toyota Service Excellence Award 2004, 2007, 2009

Mitsubishi Service Excellence Society 1993

Toyota Touch Award Member 1989 & 1990

REFERENCES

Chris Durand, New Car Sales Mgr, Forts’ Toyota, Pekin, IL @ 309-***-****

Cody Helfers, Parts Manager, Fort’s Toyota, Pekin, IL @ 309-***-****

Kurt Fitzpatrick, President, Webster Construction, Lincoln, IL @ 217-***-****



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