FLOR E. MEDRANO
***** ****** *** • Granada Hills, California 91344
818-***-**** • email@example.com
University of Phoenix, Woodland Hills, California
Bachelors Degree, Business Management, August 2012
Los Angeles Valley College, Van Nuys, California
Associates Degree, General Education, June 2006
John F. Kennedy High School, Granada Hills, California
High School Diploma, General Education, June 1999
Classica Services, Arleta, California
Office Manager, January 2004 – Present
Customer Service, answering phones, emailing, faxing, filing, accounting, scheduling meetings, keeping all financial documents up-to-date, pay open accounts, depositing weekly into bank, organizing and developing events.
ABC Learn, San Fernando, California
Tutor, September 2007 – January 2010
Organized and managed appointments with parents and students, tutor Math and Language Arts for students in grades K-12, keep an Excel spread sheet with hours of provided service, enter invoice at the end of every month with copies of singed student and parent sheets, maintain a personal copy for records of all hours of service.
Nordstroms, Topanga Canyon Blvd, California
Sales Associate, June 2002 – January 2004
Provide exceptional customer service, organize product on the store floor, help customer with finding what they are looking for, and answer questions regarding product and sizes, inventory, closing department and register once a week.
Speak, read and write both English and Spanish
Bilingual, dependable, hard working and responsible. Goal oriented and a team player, experience in working with multiple personalities, proficient knowledge of Microsoft Office and internet. Motivated to learn and grow professionally. Can work with little or no supervision.