Health Information Tech
Resume:
Jomel R. Filoteo
Glendale, CA 91208-1625
*****.*******@*****.***
SUMMARY OF QUALIFICATIONS
•Highly motivated and professional with exceptional skills, and ability to multi-task with frequent interruptions to work under pressure effectively
•Over 6 years in customer service including conflict resolution skills. Excellent organizational talents demonstrated in ability to prioritize workload, schedule and plan jobs, multitask, delegate and meet commitments and deadlines.
•Adaptable and flexible to changing environments and tasks, skilled in handling sensitive and confidential matter appropriately, detail oriented.
•Excellent concentration and ability to work alone with little oversight as well as part of a team. Strong communication skills including ability to listen and problem solve, establish and maintain constructive work relationships.
•Key skill areas include Microsoft Office, Windows ME, Excel, Access, Power Point, Outlook, 12 lines Meridian phone system, Internet navigation and research, data entry.
Specialized Training: Insurance Billing Medical Billing Records Management Patient Registration, ORCA, Cerner ,EPIC, Scanning, Validating, Quality Control, Medical Manager/IDX Programs, PFS-Web, Power Chart, CD-Com, Premis, Exact Med Claims.
WORK EXPERIENCE:
Harborview Medical Center Seattle, WA 3/2007 - 10/29/10
Health Information Tech 2 "Medical Records"
•Review documents ready for scanning and batch them according to the criteria of scanning
•Scan the individual patient documents to our electronic medical record ORCA
•Pays attention to detail and do the quality checking and validation of information scanned. This includes searching for errors such as numerical, patient name, dates of service, wrong document mapping. Makes all the corrections, and migrates information as needed.
•Able to create Encounter Cover Pages for documents lacking Epic bar code labels, but be able to use the registration systems, tracking, etc to determine correct last encounter dates.
•Able to back and move boxes of documents scanned.
•Maintains work production statistics and submits a daily or weekly report.
•Perform other duties as assigned.
University of Washington Medical Center, Seattle, WA 1/2006 - 3/2007
Office Assistant 2
•Track exception production processing,
•Record exceptions to production using spreadsheet applications
•Produce Exception reports that are distributed daily to enterprise application managers.
•Data entering correspondence & referrals in Epic system
•Data entering HMC & UWMC Reports thru Excel.
•Assisting Manager thru a multi-task responsibilities filing, sorting.
•Make sure inventories for staff are maintained.
•Support to staff and management (Financial Clearance Center) and compliance coordinator (PFS) Billing.
•Printing & Searching corrected claims UB & HCFA using systems such as:
PFS-Web / CD-Com / Premis / Exact Med Claims.
Virginia Masons Medical Center, Seattle, WA. 2003-2004 and 2004-2006
Beginning Position Return Mail Clerk and Ending Position: Patient Account Specialists
•Perform all maintenance of Patient Account Specialist in a high call volume.
•Providing customer service for patient insured and uninsured, and billing clarification concerns.
•Register patients’ insurance information, verify insurance coverage.
•Collecting and reimbursement for insured and uninsured patients.
Process Incoming & Outgoing mail, updated
Updated return mails by calling Patients correcting the correct addresses
•Responsible for maintaining patient information confidentiality and privacy rights.
Languages:
English & Tagalog “Filipino”
References:
Dominador Rosacia Contact# 818-***-**** Company: Merck-Medco “Pharmaceutical”
Lulu Oaman Rosacia Contact# 823-***-**** Company: Kaiser Permanente “RN”
Julie Reed Contact# 206-***-**** Company: University Washington Medical Center “Manager”
Jerry Filoteo Contact# 253-***-**** Company: Brokerage Realty Firm “OWNER”
Mark Peak Contact# 757-***-**** Company: Navy “Retired” Chief
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