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Manager Customer Service

Location:
Ellerbe, NC, 28338
Posted:
August 27, 2012

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Resume:

Trena Jenkins

**** *** ** ****

Ellerbe, N.C. ***38

Home Phone: 910-***-****

Objective: To dedicate my work skills to a company that appreciates an employee for being highly motivated, very friendly, ambitious, energetic, productive, and willing to go the extra mile for their employer.

Job History:

2010-2012 Dollar General:

Position: Asst. Mgr.

• Take money drops to bank and make change for shifts.

• Receive truck on shipment day.

• Make sure that associates are doing their jobs, and correcting any mistakes made on register.

• Go to other Dollar General stores to help put up stock.

2009-2010 Big Rock Sports:

Position: Inbound Lead:

• Unload trucks

• Coordinating Receiving Floor

• Record Shipments Coming into building.

Position: Outbound Lead:

• Look after orders that need to be completed for shipping.

• Help associates with their orders to be picked for shipments.

• Move people where needed to complete orders.

• Lead Quality Control over Fire Arms.

• Keep records of orders and have the correct serial number for customer and for ATF if needed.

• Lead Exports: Packing and Shipping

• Pack exports and take to shipping. Take to USPS if needed for shipping.

• Send emails to customer service on orders being shipped.

• Equipment Operator:

Fork Lift

Willkie

Scanner

2006-2009 K & W Welding, LLC

Position: Administrative Assistant/Office Manager:

• Calling for supplies, purchase orders

• Scheduling maintenance service on company vehicles

• Register equipment with DOT

• View log books from drivers

• Fuel taxes for equipment’s

• Unload steel when needed

• MSHA Certified

• CPR Certified

• Make deliveries to crews when needed.

• Billing, Pick up mail, General Office Work

2004-2005 Star Leasing

Position: Terminal Manager/Dispatch

• Coordinating and dispatch of drivers

• Putting together loads for outbound and inbound

• Check Trailers on the grounds to make sure that it in compliance of DOT

2002-2004 H.L.Webb,LLC

Position: Transportation Manager

• Coordination and dispatch of drivers

• Putting together loads

• General office work

• Check logs from drivers

• Check equipment with DOT

1986-2001 West Knitting Mills / J.E. Morgan Apparel

Position Dispatcher

• Coordinate loads for trucks

• Check other Terminals to coordinate loads

• Pick up mail and deliver to 6 plants.

• Go over log books

• Fuel Taxes

Position: Supervisor

• Look after orders to be picked and packed for shipments

• Oversee customer orders for shipments

• Get payroll turned in

• Start set up for the next shift and following day.

• General office work

Education: Clermont Northeastern High School

Graduate of 1982

Collage: Richmond Community Collage

Career Readiness Certification

References: Bill Wallace 336-***-****

Kaycee Murdaloff 910-***-****

Tim & Dianna Hawks 910-***-****

Robert Goings 910-***-****

Shane Rushing 910-***-****

Back Ground: I have worked in the Logistics business for 15 years, worked in warehouse for 26 years



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