Administrative Assistant Management

Vinette Walfall

*** **** **** ** ********, NY ***03

Cell: 646-***-****

****@********.***

Administrative Assistant

Administrative Assistant

Professional Overview: Over twenty-four years broad office experience in covering a wide

range of administrative duties and tasks. Regarded as a well-respected team player.

Profile: Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Experienced customer sales representative.

Betty Owen Business School, New York, NY 1984-1986

Relevant Courses:

Project Management for Executive Assistants

Word Processing Programs for Professional Staff

Calendar Management

Keyboarding and Document Formatting

Communication Skills for Executive Assistants

Intensive Ten Communication Course

Vocabulary Drill

Finance for the Non-Financial Manager

Professional Office Procedures

Key Skills

Office Skills: Office Management

Records Management

Database Administration

Spreadsheets/Reports

Event Management

Hotel Front Desk Rep.

Front-Desk Reception

Executive Support

Travel Coordination

Computer Skills: MS Word

MS Excel

MS PowerPoint

Outlook Fax machine maintenance

Facilities Operations Liaison

Grant preparation and management PubMed web searches

FileMaker Pro

Experience

Columbia University Medical Center, New York, NY Administrative Assistant, 1986 to 2010

Handled multifaceted clerical tasks such as data entry, filing, records management, billing and grant maintenance) as the assistant to the Division Chief and Chairman of the Department. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to patients. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.

Highlights:

Communicated effectively with multiple departments to plan meetings and prepare welcome packages fellows. Established strong relationships to gain support and effectively achieve results among professional staff.

Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.

Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

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