Business Owner, Distribution Director, Operations Manager

*** ******* **** ***** **** Columbia, SC *****

Eve: 803-***-**** pbmfh6@r.postjobfree.com Day: 803-***-****

DISTRIBUTION DIRECTOR

Logistics Team Facilitation Storage/Warehousing Training/Development Quality Assurance

Reduced an operating budget from $13.6M to $2.6M in 18 months while increasing output capacity.

Results-focused executive with over 20 years of documented success creating strategic action plans to achieve company goals on time, within budget, and to specification. Implements best practices to drive productivity, output, safety, and quality while significantly reducing costs. Develops safety and training programs that increase staff performance and efficiency. Core professional strengths:

Team Facilitation Customer Service Troubleshooting

Human Resources Systems Installation Project Management

Systems Integration Research/Development Personnel Supervision

Training/Development Accounting Management Operations Management

Total Quality Management Strategic Process Improvements Traffic/Distribution Sales

MAJOR ACCOMPLISHMENTS

Cost Control:

Reduced operating cost by 50%, by adding new fuel efficient equipment and eliminating obsolete units.

Executed a systematic reduction of inbound volume as well as a strategic plan for the use of over stock items, which lowered inventory from $28M to $15M in six months.

Toured warehouse facilities, reorganized floor plans, and wrote and implemented new material handling equipment smart guides, decreasing reported damage $1.3M.

Restructured employee schedules to cover mid-shift gaps, lowered staff from 88 employees to 41, saving $930K.

Organizational Development/Streamlining:

Developed a retail delivery business, effectively operating in 4 states. Operated in excess of 1249 days without any accidents or injuries.

Reorganized a 20,000 square-foot cargo facility and a 7,000 square-foot mail facility.

Coordinated and orchestrated the facility reduction from seven warehouses to two warehouses at 618,000 square-feet without negatively affecting output capacity.

Created and implemented a force reduction and realignment program for an underperforming operation. Lowered employee headcount from 72 to 37 in six months along with reconciling a $70K deficit in ten weeks, surpassing all fiscal and operational objectives. This operation is currently ranked 6th place in operations and 3rd place in fiscal performance out of 157 organizations worldwide.

PROFESSIONAL EXPERIENCE

NIGHTWIND TRANSPORTATION & LOGISTICS LLC, President & CEO 2008 to present

(Direct reports 4, indirect reports 10)

Created business plan, and implemented a strategic marketing plan targeting liquidators & price clubs locally, with a phased approach to adding volume nationally. Developed operating systems to encompass customer service, logistics and supply chain management. Increased volume from one retail customer and one store, to four retail customer’s and nine stores in four states over a 3 year period. Expanded operations to include packing, moving and cleaning services.

HUSQVARNA CONSUMER OUTDOOR PRODUCTS, Distribution & Materials Manager 2004-2008

(Direct reports 8, indirect reports 343)

Created strategic plans for a 2,000,000 square-foot warehouse with $270M in finished goods inventory, an $8.8M distribution operating budget, and a staff of 144 members. Oversees $15.5M in inventory, 160 vendors, 44 employees, 270 pieces of material handling equipment as well as inbound material, and value stream mapping. Decreased damage from $1.5M to $73K; contributed to a 20% savings in distributions costs. Restructured the warehouse to increase capacity 35% and 50%. Cross-trained personnel to cut downtime 90%.

FIRST FINANCIAL CORPORATION, Collections Manager 2002-2004

Directed collections activities for multiple accounts totaling $1.2M per month. Established numerous records for the lowest amount of delinquency, contributing to a 22% overall reduction in late payments. Enabled the successful system installation and integration of a new data system with minimal downtime.

DELTA AIRLINES, DELTA GLOBAL SERVICES, Station Manager/Operations Manager 1995-2002

(Direct reports 6, indirect reports 148)

Managed ramp, cabin service, baggage, automated operations, de-ice/anti-ice cargo functions, and an 88-member staff servicing 7 airlines and 43 flights per day. Decreased baggage delivery failures from 1 in 300 to 1 in 5,000 in four months and enabled the airline to earn a safety distinction for three consecutive years with no accidents. Received a promotion from operations manager to station manager for outstanding performance

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