Territory Manager/Clinical Manager-Western Region/RN
Resume:
DENISE BERNIER, BSN RN
Colorado Springs, CO 80919 ******.*********@*******.***
EDUCATIONAL BACKGROUND
Bachelor of Science in Nursing, BSN (1999)
University of Maine, Orono, Maine
Licensure: Registered Nurse, State of Maine, and Colorado
QUALIFICATIONS PROFILE
Dedicated and patient-focused Registered Nurse with proven strengths in acute patient care, staff development and family advocacy.
Ø Exceptional capacity to multitask: Manage numerous tasks, often completing priorities with ease while fostering the provision of superior patient care.
Ø Administrative and referral experience including admissions, assessment, treatment, referral and provision of education for a wide range of patients and staff.
Ø Widely recognized as an excellent care provider and patient advocate.
Ø Outstanding interpersonal and communication skills; superior accuracy in patient history, charting and other documentation.
Ø Clinical management of 10 western states, providing in-servicing, cost management and product utilization.
Ø Strong ability to work independently, and as a member of a team.
Skills/Competencies:
Action Oriented
Interpersonal Savvy
Peer Relationships
Perseverance
Solid Problem Solving
Self Knowledge
Ability to Manage Time and Priorities
Strong Knowledge of Microsoft software, including Excel
Business Acumen/Organizational Agility
Licensure:
State of Colorado (2009-current)
State of Maine (1999-2009)
PROFESSIONAL EXPERIENCE
SCA Personal Care, Colorado Springs, CO December 2008-March 2011
Territory Manager (CO, UT, NM, WY)/Clinical Manager (Western Region)
As a Territory Manager, I was responsible for managing existing LTC accounts, providing business reviews, structuring product formularies, managing their incontinence budget, providing clinical education to all staff, maintaining strong relationships with Administrators, Directors of Nursing, Directors of Staff Development, MDS Coordinators, and their distributor partners.
As a Clinical Manager for the western region, I traveled to the western states providing clinical management of their incontinence programs. Again, providing cost management, product utilization, clinical education to staff, reporting recommendations and findings to the Administrators of the facilities, the Account Managers, the Corporate Account Managers, and my Regional Vice President.
The corporate office for SCA Personal Care is located in Philadelphia, and I independently managed my schedule and appointments from my home office. I was responsible for setting my appointments, arranging my travel, managing my expense account, and providing detailed data entry in our global documentation system. A major part of this job was relationship building and maintenance with customers and my peers.
School Union 52, Winslow, Maine August 2006- August 2008
School Nurse
Winslow Elementary and Junior High Schools
Serve as the facilitator of health and wellness for the students and faculty. Duties include basic triage of injuries that occur in the school or on the playground, and the determination of appropriate actions to be taken. Manage care of students with special medical issues (feeding tubes, administration of daily maintenance medications, administration of Epi-pens when required, and children with complicated Asthma requiring nebulizer treatments). Maintain and manage approximately 900 student health records and information. Communicate with parents concerns or trends seen in a child’s frequent visits, or maintain communication with a parent about the daily care of their child or children. Communicate information to teachers that pertain to their students’ important health concerns. Put together first aid kits and medications for children going on field trips. Annually coordinate the employee Flu shot Clinic. Facilitate and coordinate annually the Puberty Education Course for the 5th graders.
I was also the Program Coordinator for the implementation of the School Union’s Automated External Defibrillators. Duties for this include the selection of employees for AED training and distribution of AED trained employee lists as required. The coordination of training for emergency responders, maintain, on file, a specifications/technical information sheet for each approved AED assigned to each school, and communication with the medical director on issues related to the emergency response program including post-event reviews.
Inland Hospital, Waterville, Maine August 2006-August 2007
Employee Health Coordinator/Workman Compensation Nurse
Under general supervision, administered a health service for employees of the hospital, as well as maintained confidential medical records in the hospital for all employees.
Specific duties included performing all pre-employment physical examinations, and scheduled follow appointments as deemed necessary. Counseled employees if they needed to be evaluated for a health issue, or for a work related injury. Provided smoking cessation counseling and nicotine replacement products, with weekly follow-up. Provided immunizations as needed, referred to lab for titers to be drawn showing immunity. Performed respirator fit-tests for the use of N95 particulate respirators. Certified to plant PPD’s to test for TB. Maintained communication with the occupational medical provider, and worked together to facilitate employee’s safe return to work after a work related injury. Review employee charts for periodic or special audits. Recorded and maintained all pertinent health data on employees, whose charts remain in the employee health department.
St. Joseph Hospital, Bangor, Maine 1999-2007
Staff Nurse
Cardio-Pulmonary Care Unit, Emergency Department, and PACU
Serve as charge nurse/staff nurse caring for patients with acute illnesses, including acute congestive heart failure, myocardial infarction, drug overdose, major trauma and respiratory failure. Provide care for patients with acute alcohol ingestion and gastrointestinal bleeds. Prepare patients for surgical and radiological procedures, initiate and maintain intravenous therapy, and operate 12-lead EKG. Provide immediate post-anesthesia care of patients postoperatively. Provide pain control and maintenance of oxygenation and nausea control. Promote health and support patients and families coping with illness.
Ø Exhibit motivation and dedication by providing the highest quality of care to each patient.
Ø Contribute substantially to successful JCAHO accreditation within the department.
Ø Received two Circle of Excellence certificates for job performance and patient care.
Redington-Fairview General Hospital, Skowhegan, Maine 2002-2004
Per Diem Staff Nurse, Emergency Department
Provide triage, referrals, direct nursing care and medication administration to acute/chronically ill patients. Accurately obtain and document patient history and medication lists, assess individual conditions and needs, and assist physicians during patient examinations and treatments. Monitor patient reactions to drugs and carefully document the patients’ progress.
Sebasticook Valley Hospital, Pittsfield, Maine January 2002-September 2002
Per-diem Staff Nurse, Emergency Department
Managed a patient caseload, performed 12-lead EKG’s, retrieved lab and test results from individual departments. Participated in all aspects of patient care, from triage to disposition.
New England Home Health Care, Bangor, Maine Summer, 1998
Certified Nursing Assistant
Went from home to home to help patients with individual needs that varied from bathing to dressing changes to housekeeping. If a problem arose with a patients’ needs, spoke with supervising RN.
The Red Cross, Subic Bay, Philippines 1989-1990
Volunteer
Assisted in rebuilding communities after devastation, and aided in the education of pregnant nationals about prenatal care and infant care.
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