Sales Service
Resume:
Columbus, GA. 31909
**********@*****.***
Derek S. Creel
Objective
To work for an organization that I can offer my experience and dedication. I believe in being a team player and leading by example.
Experience
Mediacom
Technical Operations Supervisor 02/08-05/11
Responsible for hiring, training, evaluating and supervising technical staff.
Troubleshoot and ensure repair of cable system, make necessary system adjustments and respond to customer inquiries.
Ensure compliance in all systems of CLI, FCC and OSHA performance standards.
Oversee new construction for adherence to technical specification.
System Technician 03/04-02/08
Performed field technical work.
Responsible for routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system.
Maintenance and troubleshoot the trunk system due to equipment and or power failure.
Service Technician 06/99-03/04
Performed field technical work for both cable TV installation, high speed data networking, including routers, for transmission or transport of voice, multimedia or data.
Responsibilities included daily organization of service calls, customer relations, problem solving, sales, maintenance duties and for turn on of new distribution system.
Installer 02/99-06/99
Performed a variety of duties pertaining to cable television installation in customers homes, from the tap to the television.
Handled changes of service, additional outlet installation, disconnection of service, payment collection, basic trouble shooting and sales.
Other skills Exceptional communication skills, adaptability to change, good comprehension, excellent problem solving skills and can handle multiple tasks with speed and accuracy. Microsoft Excel, Microsoft Word, Typing 30-35(WPM)
Contact this candidate