Customer Service Project
Resume:
ALICE COLE
Madison, NC *****
*********@*****.**.***
Objective:
Hard working accounting professional seeking a full-time accounting position within a corporation which can utilize my previous skills and knowledge. My Pharmacy Technician skills are not paying the bills.
Education:
Brookstone College, Greensboro, NC Graduation Date: June 3, 2011
Major: Pharmacy Technology GPA 3.68 Honors: President’s List, Perfect
National Certification Date: July 15, 2011 Attendance, Honor Roll
Skills:
*SAP Software *Customer Service *Month end Accruals
*G/L acct. Reconciliation *Asset Inventory *Budget Preparation
*GAAP Knowledge *Project Tracking *PO and non-PO invoicing
*Month-end Reporting *Employee Training *Sales Tax/Cap vs.non-capital
*Microsoft Excel/Word/Outlook
Experience:
CVS Pharmacy, Madison, NC Pharmacy Technician 2011-2011
Duties: Translate prescriptions when received in pharmacy and enter into system. Check for patient allergies, verify date of birth and insurance information. Print labels, verify labels against stock bottles, scan label and stock bottle for accuracy, fill according to label directions and apply labels. Assist customers as necessary. Assist with inventory, daily bin maintenance and return to stocks..
Brookridge Retirement Homes, Winston-Salem, NC Medication Aide 2009-2010
Duties: Administered medication to patients according to medication administration record, obtained daily vital signs, finger sticks on diabetic patients, and performed wound care as needed. Assisted floor nurse as directed, maintained drug cart and narcotics log. Recorded patient information in patient charts and on nursing reports, as well as reported off to next shift. Assisted CNA’s as needed.
Morehead Memorial Hospital, Eden, NC Certified Nursing Aide 2007-2008
Duties: Prepared patients for surgery. Provided assistance primarily to pre-op and post-op surgical patients Obtained and recorded vital signs, intake and output. Worked closely with nurses in reference to patient care. Rotated shifts within Critical Care, Emergency Department, and 7th Floor.
RF Micro Devices, Greensboro, NC Accounts Pay/ Fixed Assets 1998 -2003
Duties: Received and date stamped invoices daily upon arrival. Processed Invoices for payment using SAP. Resolved receiving and vendor issues. Verified proper account numbers were being used, and if not made proper adjustments. Verified proper sales tax was being applied, manufacturing vs. non-manufacturing. Resolved issues between project managers, receiving and purchasing to ensure invoices were paid in a timely manner. Obtained proper signature approval for invoices prior to payment if necessary. Handled employee expense reports. Assisted with weekly check runs and wire transfers. Maintained detailed project files. Worked closely with purchasing, and receiving to make sure accounts were being handled in a timely manner so shipments of equipment and production would not be interrupted. Filed invoices with check copied and Assisted with other duties when requested. Assisted with Capital Budget, Capital Expenditure Request and maintained fixed asset files. Compiled monthly capital spending reports and assisted with asset inventories. Worked with The Auditing Dept., and Purchasing Dept. to develop new Policy and Procedure Manuals for employees, and developed training manuals for the Finance department on the proper procedures for making a purchase.
Sara Lee (Hanes Corp), Winston-Salem, NC Capital Asset Supervisor 1985-1998
Duties: Started out as an Accounts Payable Clerk responsible for cleaning up past due accounts where vendors had cut off our line of credit and was disrupting our daily production. Most invoices had no receiving, so I contacted the vendors, requested proof of shipping, matched that to the invoice, therefore clearing the invoice for payment in order to get the vendor payment and production restarted.
After cleaning up the past due accounts, I remained as the capital accounts payable clerk for approximately a year before being promoted to Capital Asset Supervisor. I had supervision of 3-5 employees. Assisted in preparation of quarterly, annually and long term Capital Budget. Obtained proper approval for all capital projects. Assigned G/L account number to each individual project. Coordinated with Project Managers, Purchasing and Receiving to ensure all aspects of project were observed and carried out according to policy. Maintained all asset files. Conducted detailed GL/acct reconciliation to ensure proper spending and tax application. Produced monthly, quarterly and yearly capital asset reports as well as state and federal sales tax reports. Designed and produced training manuals and conducted training seminars both stateside as well as off-shore, along with the purchasing and auditing departments for employees on a regular basis to ensure all policies and procedures were being followed. Assisted with new plant start-up. Worked closely with purchasing, accounts payable, receiving and project managers to make sure manufacturing equipment and installation was completed in a timely manner in order to avoid any manufacturing delays or construction set-backs. Highest budget handled was a $285m budget to build a new manufacturing plant.
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